Also, if these are for your weekly custom deliveries you need to talk to that person. These still rotate on what is needed unlike those with the appraisers. For example if the item is for Zhloe, you need to go to her and check what she wants in the timers tab to make sure it is the correct item. As well if still ranking up with custom deliveries, you will only be able to turn in 3 of that item and 3 of the next item.