G-gimme my chocolatey child....where are they...

The company "PrizeLogic" is handling the emails which must they must also verify the receipts as well. They will also reject receipts may be if the image is illegible, reprinted, altered in any way, showing a purchase made outside of the qualifying times/dates or have failed to meet product purchase requirements. The issue right now though is that there is a large pool of users which need to be verified which is where most are at right now.
That's basically what is being repeated on their twitter in various ways.



The per-character thing has been a general issue creeping in. Apparently there's a limit to the account-wide codes they can create or... I'm honestly still confused as to the exact issue, but it would seem that some part of the database structure would need to be seriously increased to relieve the issue or restructuring collectables to be account based instead of character based which is a large undertaking. Someone made some structural decisions early on that were not built for alts & FFXIV's current popularity.
Bought my butterfingers 10 mins before site went live and it says time on receipt so not correct.The company "PrizeLogic" is handling the emails which must they must also verify the receipts as well. They will also reject receipts may be if the image is illegible, reprinted, altered in any way, showing a purchase made outside of the qualifying times/dates or have failed to meet product purchase requirements. The issue right now though is that there is a large pool of users which need to be verified which is where most are at right now.
That's basically what is being repeated on their twitter in various ways.
Just accept butterfinger isn’t going to admit anything wrong on their end. Like a little previous post said; “153k ACTIVE” players alone on Aether. Shipped




Then it's high time SE put work into addressing this issue.The per-character thing has been a general issue creeping in. Apparently there's a limit to the account-wide codes they can create or... I'm honestly still confused as to the exact issue, but it would seem that some part of the database structure would need to be seriously increased to relieve the issue or restructuring collectables to be account based instead of character based which is a large undertaking. Someone made some structural decisions early on that were not built for alts & FFXIV's current popularity.
I'm not satisfied by this slippery slope of "well it's just a $5 mount, why the hysterics?" We've seen it time and time again in so many things, from SE and others, that the general public grows complacent and dismissive of a "minor" thing, then boundaries are pushed further and further.
because this:
I see very easily becoming:
"well they were okay with us charging $5 for a per-character mount, why not sell them one on the mogstation for $10, with a per character limit. Just make sure it's cute or whatever, make them want it."
"Well most people only have one character, who cares?"
same folks would also complain about more and more stuff being pushed to the mogstation instead of being released in game; same folks would excuse any other sort of behavior because it matters to them, but something that doesn't? 'who cares?'
Hypocrisy.
The “vetting” of the time purchased to be when site went live in is incorrect on their side. Also again they’re not going to drag themselves through the mud on this blunder.



They widened the eligibility period because there were a lot of people that had pre-purchased the product.
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