Quote Originally Posted by Alaray View Post
Yes, they should.

I mean, even WoW did lol
I think that was to avoid backlash because they changed how the races look so much that for many players how their character originally looked is no longer available in the game. When the first racial upgrades were brought in many players were very upset because there was no way for them to make their character still look like the character they recognise. It actually caused quite a lot of drama. But that was Blizzard's fault because in so many cases they didn't just upgrade the faces, they replaced them with something that looked completely different. A bad call. So it's not surprising that for the second round of upgrades they were like "ah just let them change whatever whenever to make them less annoyed at us".