Yep! Exact same here. For having any criticism of the story, or new player experience, many just assume I myself don't like it. No, I actually like it. I watched and read the whole thing from start to "finish", I enjoyed ARR personally. I was in no rush to get to endgame. I just think SE could do things better, and make it easier for new players to get into this game.
Yep, it's a gigantic amount of time investment for many players to get to the part of the game they may enjoy, and the only way to get there is by paying for a skip. I also don't like the idea of a story skip personally, but new game+ (apparently) alleviates this. Many players will see the cost of both a story skip and level boost, and think it's not worth it, or simply get burned out by the sheer amount of story they have to get through. The gameplay is largely not fun for many people while leveling, not many skills, mechanics don't matter, etc..