Dear Karen and Kevin,

When you decides to choose Hrothgar and Viera, you already acknowledge that you have accepted the term that you will not be able to access to any in game relate to the Head of your character. They ask the community if it is ok and community accepted it. They release when it is not ready out of gesture.

Especially Veira, you have to realize that you are the only race with most long hair style when other races are mostly short hair (even with new hairs)