Why do Viera and Hrothgar Pay the Same for Less?

[Dogempire]

I'm not "excluded" from the glamor set because I can't wear the hat I was able to buy it just fine, and wear all of it just fine. (even the hat, though I simply can't see it) At no point did the store deny my purchase because I'm a Viera, at no point did the game deny me equipping or glamouring the set due to being one of the "limited" races.

You're also correct it is likely zero chance they'll go back and add hats for all the old pieces, because that's exactly what they said. They said no to hats, then said some at some point, well we've gotten some, three or so glamor items back I was able to wear the mog station hat, I thought "Oh, that's nice." As I was told to expect not to be able to wear many if any and so if one pops up it's nice even if I won't use it.

It's fine to want or wish they could wear all past and future headgear, but people need to stop pretending they didn't make it clear what to expect and what we'd get. Which is why it doesn't bother me, I was told up front before I became a Viera what I was and wasn't getting, I went in knowing that and decided it was worth it to me, technically I actually got more than I thought as initially it was none when I agreed to make the swap.

That's a perfectly reasonable opinion to have, but at the same time if you start accepting mediocrity from a company selling you a product and you continue to buy it despite said mediocrity, what kind of message do you think it sends to the seller?

They're pretty much blatantly telling you that what you're getting is incomplete and there's no plans to fix it, and accepting it without a fight or complaint tells them that they can continue to make things that are incomplete and mediocre and they can get away with it because people will buy it regardless.