The WoW community is constantly angry because of Blizzard. There are very few decisions coming from Blizzard that even resemble common sense. From loot being extremely rare screwing casuals with no alternatives paths...classes just being in a horrible spot with no attempts to fix them....aoe caps.....last minute nerfs/buffs...systems on top of systems combined with RNG...RNG loot with secondary and tertiary stats that make no sense.... crafting professions that serve no purpose
In WoW the content is chasing the gear and not overcoming the content but in FF14 the gear is not heavily gated so people try other classes and raid content is actually a choice you choose to do for fun.
No matter how much time passes I will NEVER understand why Blizzard spends two years fixing something just to smash it to pieces in the next expansion or make it completely irrelevant. I could not imagine being a developer at that company.