Like I said, I disagree with how they implemented these races. But to me there's no real point living in the land of Shoulda-Coulda, it is what it is ... it's a core design decision they're not going to change and we can only hope that if they make the counterparts they do something different that's less limiting and learns from the backlash.
Like ... the Viera as is are atrociously bad from a character design PoV in a MMO setting. They suffer from twining because they have human skin colors + Gray and the only thing that makes them different from what's in the game already is their ears. So they effectively put in a race of humans that have only a FRACTION of the hair styles as any other race before it (and of these 8 hair styles most land on using the same popular 3 "best looking ones"), gave them 4 ears (only 2 of which are commonly used, 1 is objectively ugly cause of lack of animation) and took away the option to use hats and helms to change the shape of their head. They're basically the least visually diverse option in this game and once they thought about the limits they would have the Devs/ YP should have pulled the plug on them, either going back to making full Hrothgar or just made up a bunny like race that uses the Miqote head and told people "Yeah, we decided to make these new FF14 races inspired by the Viera and Ronso". (Seems clear to me that many people would have been happy af at just getting an updated Miqote with longer, Spiggan like ears and a fat fluffy Happy Bunny tail they can customize).
But that doesn't make a difference anymore so ehh, it's a fuck up that may only be changed in some kinda "FF14: Part 2" sequel, or maybe they will find some way to make a system they're ok with to allow for hats and helms (I'm sure most hrothgar wouldn't mind their manes going away when they wear a hat and maybe Viera players wouldn't whine about getting stock ears that poke downward from underneath the brim of a hat).