

That's actually an interesting question that I'm sure they have at least partial analytics for. Clearly, they saw/heard enough in regards to people being pushed away from the game by the ARR grind to spend the resources on not only cleaning up the MSQ but also extending the trial to last to the end of Heavensward. Most developers do have access to statistics on how many players even finish the first couple of levels of a game never mind actually complete it (heck, just check the tropy completion rates on your Playstation) and that's just for standard games never mind something that takes the level of time/commitment as an MMO.
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