It's per incident. As SE requests players to report harassment as it occurs. I regret nothing.SE is only "really good" with dealing with harassment if there is evidence in the chat. Heavy-handed actually. If there isn't any evidence of that type, they won't touch it. As someone else posted, the friends list thing is not an oversight, but rather intended. So, that's another hurdle. This OP's problem will probably never be resolved, unless they mess up.
If you've sent over 100 reports, I think that is probably more of a detriment to your cause than anything else.
That's over the course of an entire year, too. :/
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