why are people so resistant to constructive criticism about the game?

[kaynide]

What if, in order to serve roast beef, they have to change or outright remove another entry in the menu that other people like? Does it make sense then for people to tell you that you can get roast beef at another restaurant while still enjoying the 98% that you like?

I think the answer to both you and Shougun would be, in this hypothetical:

McD's tries it out, sees how well it sells, compares the numbers to other menu items and cuts an under performer, or an area where it feels it has enough options.
This means 1 less semi-seasonal hamburger instead of 2, but means we now get roast beef, maybe fried chicken. If these sell well, they stay on the menu.
If it bombs, well, maybe next time try a new kind of Fried Chicken or Pizza.

Boils down to the amount of money coming in. (In FFXIV terms, playtime "expended" and subs retained). They obviously want the customers happy, but at the end of the day it is a business and businesses need cash.

[linayar]

I think the answer to both you and Shougun would be, in this hypothetical:

McD's tries it out, sees how well it sells, compares the numbers to other menu items and cuts an under performer, or an area where it feels it has enough options.
This means 1 less semi-seasonal hamburger instead of 2, but means we now get roast beef, maybe fried chicken. If these sell well, they stay on the menu.
If it bombs, well, maybe next time try a new kind of Fried Chicken or Pizza.

Boils down to the amount of money coming in. (In FFXIV terms, playtime "expended" and subs retained). They obviously want the customers happy, but at the end of the day it is a business and businesses need cash.

Of course, but you're speaking from the company's perspective. This thread is about why other customers might be resistant to "constructive" criticisms.

[kaynide]

Of course, but you're speaking from the company's perspective. This thread is about why other customers might be resistant to "constructive" criticisms.

Right right. The bad thing is, there really isn’t any way to “vote with your money” like you could with a burger shop, as it’s pay the sub for everything or not. I guess it might be more comparable to buying a car?

Though I’ve always been of the mind of doing in game kickstarters. Players buy generic crysta pledged towards something they really want, and if a threshold is met, SE will commit to make whatever it is. Players keep the crysta to shop in mogstation.

Personally I’ve never bought any, but if I knew I could influence getting a new job or dungeon, I would be much more likely to do it. Maybe big spenders get an NPC in dungeon they can name XD