Quote Originally Posted by KageTokage View Post
The data recovery thing is basically the only option you have. The XIV customer serve sadly lacks the capacity to restore stolen items otherwise.

Also, the software token *should* have protected you unless you actually entered the password it gave you on a fraudulent website...which I'm assuming you did considering you mentioned going to a chat link.
This. They have one-time item restore per account available, but thats for a single item. If you want to recover everything, the data rollback is basically your only option.

Although on the flip-side, hopefully you're now more aware of better internet security habits and never open a link unless its from someone you trust. Even then, to never punch in your log-in details anywhere besides going to the official site manually yourself first. 99.9% of proper websites will retain your log-in state for a set period of time; if you log in at the official place first and then the link wants to log you in again, it's almost guaranteed to be a phish