Constant Disconnects- (30002)1320003409,38112040,5

[Slepnair]

1) User Environment
1. WIN7 64-bit
2. norton 360
3. time warner road runner
2) have to wait till after maintenance.
3) varies, but usually every 10-15 minutes
4) Uldah, Ifrit, cave for ifrit, broken water
5) either sitting around or trying to kill ifrit
6) full party
7) varies, usually either my party, or all the others waiting to do something
8) if i waited yes.

[Tactic]

More errors to note:

(30002) 1327849858,24384766,5
(30002) 1327849604,24384766,5

Still having issues, still looking for an answer!

Same,, ending the 3th week ! still no help..

[Snoogy]

definitely i did all of those things you mentioned..with the recent patch was your issue fixed?Mine was resolved after their servers went down

[SE_Chris]

Thank you all for providing that information.

Just to summarize the particular issues at hand:
You are experiencing many different ranges of the 30002 error, including these.

(30002)1321684372,27473018,5
(30002)1321683623,28523325,5
(30002)1323613036,22436132,5
(30002)1324106226,33751872,5
(30002)1325562104,33979113,5

The following typical fixes have not yielded a solid connection:
> Refreshing the router
> Circumventing the router
> Deleting the user folder
> Setting up Universal Plug and Play
> Uninstall/Reinstall
> Various contacts with the Internet Service Provider
The ping tests seem to be yielding generally higher response times but nothing extraordinary. (There seems to be a connection to the server.)
It does not appear to matter where the character is located. Or how many people they are near.

If anyone is able, it may be worth attempting the solution proposed by HyTeK and posting results. http://po.clancentral.us/viewtopic.php?p=55292#p55292

Moving forward we are presently working with the Development Team to try to find a solution to this problem. We can only recommend patience while we investigate the matter.

[Tactic]

definitely i did all of those things you mentioned..with the recent patch was your issue fixed?Mine was resolved after their servers went down

d/c 4 times yesterday night in 1hour, not fixed yet

Very glad to see SE_Chris answer! alteast we know now you guys working on it

[Merabelle]

Since my last post I hit a time where the game was basically unplayable, so I took note of all the errors I received at the time.

(30002) 1327932542,24384766,5
(30002) 1327935049,24384766,5
(30002) 1327936036,24384766,5
(30002) 1327936751,24384766,5
(30002) 1327951904,24384766,5
(30002) 1328034338,24384766,5
(30002) 1328034809,24384766,5

I have hit a streak of GOOD luck, and since maintenance I have not had a single disconnect(2 days in a row now), so I pray this continues :P^^ Thank you Customer Service/Dev Team.

[Guevara]

Thank you all for providing that information.

Just to summarize the particular issues at hand:
You are experiencing many different ranges of the 30002 error, including these.

The following typical fixes have not yielded a solid connection:
> Refreshing the router
> Circumventing the router
> Deleting the user folder
> Setting up Universal Plug and Play
> Uninstall/Reinstall
> Various contacts with the Internet Service Provider
The ping tests seem to be yielding generally higher response times but nothing extraordinary. (There seems to be a connection to the server.)
It does not appear to matter where the character is located. Or how many people they are near.

If anyone is able, it may be worth attempting the solution proposed by HyTeK and posting results. http://po.clancentral.us/viewtopic.php?p=55292#p55292

Moving forward we are presently working with the Development Team to try to find a solution to this problem. We can only recommend patience while we investigate the matter.

Thank you, thank you, thank you for a reply on this thread!

we won't feel left alone any more now. Please keep us posted on debugging progression even if a final solution is not ready yet.

[Circle]

If anyone is able, it may be worth attempting the solution proposed by HyTeK and posting results. http://po.clancentral.us/viewtopic.php?p=55292#p55292

Haven't had an R0 or disconnect since trying this, thank you very much!

[Tactic]

it didnt fix it

[Raizen_Reyne]

I just re-activated my account to try out the new patch 1.21 and am now constantly getting this error and being disconnected which has never happened before. Very annoying considering I am paying now and can't play.

Error Code: (300002)1332043617,10607610,5

Happened about 6 times so far tonight, can't play for longer than 10 minutes without being booted.