The other problem was that the dev team wasn't set up to work at home yet.
In Japan, it's rare for a company to allow its workers to work from home, so when everyone started social distancing in March and workplaces were shutting down, almost none of them were ready, versus BDO, whose developers are based in South Korea, and RuneScape, which is based in the UK.
Even worse, there were staff members that didn't have optimal work conditions at their homes, like computers that were worse then the ones they used at work and/or having subpar internet connectivity. Not to mention trying to work in a multi-generation home.
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