As I see it, they took a gamble and underestimated the amount of people who were interested in playing as a male Viera and overestimated the amount of people who were interested in playing a beast race.

At the moment, male Hrothgar are among the least played race/gender combination in the game. I've always felt as though the push for a beast race in this game was more about people wanting to see one added to the game rather than because they wanted to play one themselves. In other words, a lot of the people pushing for Viera to be added fully intended to play one, whereas many of those pushing for a beast race weren't nearly as committed.

What's done is done, though. I only hope we see the missing genders added to the game and get a meaningful revamp of the character customisation for every race/gender combination in the game.

It's a lot of work, though it's the best way to ensure that the majority of players are happy. It'll also encourage people to try out different playable races if some of the glaring issues/limitations are fixed.