Healer Unhappiness exists on the Jap Healing Forums as well.

[EaMett]

I can't find anything. If anyone would like to provide a source, thanks in advance.

I remember more than just this (via third party interviews) but for the time being the quote is :

Prior to the Tokyo Fan Festival, many of you anticipated that we would be announcing the addition of a new healer job. I suspect this was encouraged by the fact that we had just revealed gunbreaker, a new tank job.

When we debuted dancer as a physical ranged DPS job, there were many who welcomed the news, but others who wondered why no new healer had been added.

After internal discussion about how to balance the game as a whole, we determined that we should not add a new healer with this expansion. There were three key factors which informed this decision.

1. Only Two New Jobs Could Be Added with Shadowbringers
The release of a new expansion is invariably accompanied by the raising of the level cap, which means that in addition to adding new jobs, we need to add new actions for existing jobs, as well as review and rebalance current actions. With the exception of the blue mage limited job, there are fifteen jobs—seventeen with the addition of gunbreaker and dancer. While the development team and I myself deliberated prioritizing the addition of new jobs, after considering our update release schedule, we concluded that two new jobs was our limit. Therefore, we had to pick certain roles over others.
2. Only Two Physical Ranged DPS Jobs Are Currently Implemented
As of Stormblood, there are three tank, three healer, four melee DPS, three magical ranged DPS, and two physical ranged DPS jobs. We believe that there is value in adding another physical ranged DPS to improve the balance of available roles, and so we decided to use one of our two new jobs to fill this need.
3.The Present Balance Between Tanks and Healers
Since we currently have four melee DPS jobs, we decided to hold off on developing another and instead added a new tank.

Tanks in FFXIV are often utilized in either a main tank or off-tank role. However, we currently have an odd number of tank jobs, and we felt it that it would be easier to balance them moving forward if we had an even number of tanks, which is why we went with gunbreaker in the end.

Moreover, ever since we added astrologian with Heavensward, we have had considerable difficulty in balancing it along with white mage and scholar. Rather than exacerbate a complex situation by adding a fourth healer to the mix, we decided to instead prioritize balancing the three existing healer jobs at this time.

That said, we understand that there is a strong desire for an additional healer, and so we will bear this in mind when designing new jobs in the future.

Emphasis is mine. It's not a clear declaration but it's already way more than they've given anyone before any expansion. Especially considering the "hard to balance" excuse has been used on two expansions already now, doubt they think they could get away with it a third time.


https://forum.square-enix.com/ffxiv/...vE#post4975024