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  1. 03-31-2020 05:07 AM #1
    Makeda
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    Sep 2013
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    Limsa Lominsa
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    976
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    Makeda Fyah
    World
    Ultros
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    Reaper Lv 90
    I'm a bit lost as to how we the other players are supposed to be better at fixing this guy's account than the people in tech support... O.o

    Seems like this thread does NOT belong in General Discussion unless we've all been given account management powers I am not yet aware of...
    (21)
    Striving for perfection is the path to one's downfall. 'Tis the paradox of the immaculate carrot. | Jah Bless. One God, One Aim, and One Destiny - Marcus Garvey.
    Until the philosophy which holds one race superior and another inferior is finally and permanently discredited and abandoned, everywhere is war - Ras Tafari.
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  2. 03-31-2020 05:19 AM #2
    Canadane
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    Jul 2011
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    King Canadane
    World
    Hyperion
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    Sage Lv 100
    Quote Originally Posted by Makeda View Post
    I'm a bit lost as to how we the other players are supposed to be better at fixing this guy's account than the people in tech support... O.o
    Because they follow a script while players can at least use a bit of logic.
    I've worked enough tech support jobs to know how it goes.
    (3)

    http://king.canadane.com
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  3. 03-31-2020 05:21 AM #3
    Edax
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    May 2018
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    Shirogane, W15 P60
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    Edax Royeaux
    World
    Leviathan
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Makeda View Post
    I'm a bit lost as to how we the other players are supposed to be better at fixing this guy's account than the people in tech support... O.o

    Seems like this thread does NOT belong in General Discussion unless we've all been given account management powers I am not yet aware of...
    I'm guessing the temporary closure of Customer Support means we have to do their jobs now?


    COVID-19 Update: Temporary Closure of Customer Support (Mar. 20):
    https://na.finalfantasyxiv.com/lodes...c3693cf1d8d957
    (6)
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  4. 03-31-2020 11:00 AM #4
    frostmagemari
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    Aug 2013
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    579
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    U'tabia Aisibhirwyn
    World
    Mateus
    Main Class
    Armorer Lv 100
    Quote Originally Posted by Edax View Post
    I'm guessing the temporary closure of Customer Support means we have to do their jobs now?
    COVID-19 Update: Temporary Closure of Customer Support (Mar. 20):
    https://na.finalfantasyxiv.com/lodes...c3693cf1d8d957
    You mean we didn't before?
    (1)
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