Quote Originally Posted by JessBobbles View Post
Hi, sorry been a bit busy the last few days.

This is really strange. When Square said it was a hardware problem I raised a ticket with NVIDIA. They gave me a load of different tests and stuff to try but in the end said the card must be on its way out. I’d been reporting to them the errors out of the Event Log.

After this I though ‘oh well, I’ve tried all I can’ and ordered a new computer.

However....after 5.2 hit I haven’t had a single crash. I haven’t changed anything on the computer, Monday night crash crash crash, Tuesday morning fine.

@Support - was there something in the patch that would have fixed this? I don’t know whether to cancel the new computer order.
Unfortunately I am experiencing the reverse, not a single problem with XIV until 5.2 and now I am experiencing the direct X error incessantly. Most curious is the fact that if I do not click okay on the error, the game functions fine. Once I do, the game crashes. I've reinstalled it and the issue persisted.

I am going to open my own support ticket but I am worried they may have created a new error in fixing the older one.