This is a normal trend in MMOs. Once you've established yourself as a game for enthusiasts you need to dumb things down over and over to cater to a wider and wider public. Eventually the game loses all substance and everything goes downhill from there.
I'm hopeful that one day, someone will get it right. And to some extent FF14 devs are aware of this and that's why we have content like ultimates that only cater to a tiny player base. They said they would make some really hard crafts in the upcoming patches, lets see how that goes.
But I wonder sometimes if it's enough, the current state of healers is a perfect example of how harmful the process can be.