New Letter from the Producer LIVE Part LVI

[Reap00]

Friday, December 13, 2019 at 8:30 p.m. (PST)

How many of you have your Torches and Pitchforks ready that its Japanese Only Audio Again?

A Japanese game created by a Japanese company dares to have a presentation in Japanese?! There is a full translation going on in a twitch channel if you want it.

[Vahlnir]

There is a full translation going on in a twitch channel if you want it.

I usually don't catch that, but Reddit it pretty decent when it comes to translating on the fly. Either way I'll have to wait till tomorrow to catch up on the latest news.

[Zanarkand-Ronso]

A Japanese game created by a Japanese company dares to have a presentation in Japanese?! There is a full translation going on in a twitch channel if you want it.

You should have said this in a previous thread. You were apparently a bad person for taking SE's side and not ostracizing SE for doing Japanese Audio during "Japanese Game Show"
It was a fun thread

[Katalyn]

A Japanese An international game (whose international player base is larger in number than its Japanese player base) game created by a Japanese company dares to have a presentation in Japanese?! There is a full translation going on in a twitch channel if you want it.

I fixed your post for you.

On a more serious note, I can understand why people get upset the live letters are not translated. It creates the impression one player base is preferred over the other as they get all information about the game delivered in a language they can understand at the time it’s announced. This is certainly not great customer service on SE’s end, and when customers feel they are not being treated fairly by a business they complain.

However, I also see the business end. Great customer service comes at a cost and there would certainly be costs to SE for providing live translations for more Live Letter. Businesses weigh costs versus reward. Are they going to lose customers because they don’t provide these translations? I don’t think so. Are they going to gain customers by providing more live translations? Also very unlikely. Therefore, there isn’t really a good business reason to provide this service, and businesses, especially big publicly traded companies, don’t tend to do anything there isn’t a good business reason to do.

So while it would be nice if everyone got the same level of service, I wouldn’t expect SE to change its current practices. It also doesn’t help any chance for change that a certain portion of the international player base is fine with the status quo.

[BloodRubyXII]

I fixed your post for you.

On a more serious note, I can understand why people get upset the live letters are not translated. It creates the impression one player base is preferred over the other as they get all information about the game delivered in a language they can understand at the time it’s announced. This is certainly not great customer service on SE’s end, and when customers feel they are not being treated fairly by a business they complain.

However, I also see the business end. Great customer service comes at a cost and there would certainly be costs to SE for providing live translations for more Live Letter. Businesses weigh costs versus reward. Are they going to lose customers because they don’t provide these translations? I don’t think so. Are they going to gain customers by providing more live translations? Also very unlikely. Therefore, there isn’t really a good business reason to provide this service, and businesses, especially big publicly traded companies, don’t tend to do anything there isn’t a good business reason to do.

So while it would be nice if everyone got the same level of service, I wouldn’t expect SE to change its current practices. It also doesn’t help any chance for change that a certain portion of the international player base is fine with the status quo.

Classic Western American attitude.

[Vahlnir]

Classic Western American attitude.

I can't really see that in the post you quoted. They simply agree with the sentiment about not having an English translation but they can also see it from SE's point of view and completely understand. But you know, let's just label them American like it's a bad thing because it's the "cool" thing to do.

[Rasikko]

Classic Western American attitude.

I guess any chance of me and you talking on Twintania has been reduced to 0 since you're clearly an American hater.

Sidenote: Most monolingual speakers don't grasp the "why" concept of translations not being in their native language. They don't know the struggle of mental interpretation between one's native language and a target language that may not be in the same language family.

[MOZZYSTAR]

A Japanese game created by a Japanese company dares to have a presentation in Japanese?! There is a full translation going on in a twitch channel if you want it.

When a very large fraction of their paying player base doesn't speak Japanese, they should provide subtitles or some other means of translation. They're not a poor indie game company, they can provide translation. In fact, during one of the Japanese notes, we had those two translators basically voice over in English on the English twitch account (which is maybe what you're referring to?). Pretty sure they didn't do that last time which was the issue. Hopefully they do it again this time.


Whether it's voice over or subtitles, here's hoping we're not left in the shadows. /wiggles brows

[Gula]

When a very large fraction of their paying player base doesn't speak Japanese, they should provide subtitles or some other means of translation. They're not a poor indie game company, they can provide translation. In fact, during one of the Japanese notes, we had those two translators basically voice over in English on the English twitch account (which is maybe what you're referring to?). Pretty sure they didn't do that last time which was the issue. Hopefully they do it again this time.


Whether it's voice over or subtitles, here's hoping we're not left in the shadows. /wiggles brows

I'm just gonna quote myself, it's easier.

And people don't seem to get that unless they have a script, a strict one, subs up to standard for their company will not be available. Like reactions to the chat or someone saying something out of left field. And translating a 14 hour stream with Ami would turn it into a 16 hour stream, not to mention how stilted it would become having her going between the like 10 people in the room when the core team said hello

[MrKusakabe]

A Japanese game created by a Japanese company dares to have a presentation in Japanese?!

This "argument" again? Remember the Volkswagen emission scandal? Who needs it in English? It's a German company that produces German cars and helds their presentations in German. Affected U.S. customers can get some random translation somewhere else, and if details are gone, whatever....

I am "mad" because I am actually interested in it.