Reimbursement for Lost Tomes due to Wrongful use of Kick

[Alklios]

Good morning all.

I was heavily encouraged by GMs to bring my case here to feedback/suggestion forums for developers to read.

Speaking with the GM I discovered they cannot reimburse the Tomes I would have received for completion of the dungeon. I was genuinely suprised, as I expect the company I pay for a service to insure I could be protected (or perhaps reimbursed) against these abuse of features.
By comparison on another MMO, WoW had delivered basic gear for me and even restored old vanity items after I was hacked and lost my account for an entire week. In addition, they reimbursed the conquest points I lost for not competing for that week (pvp weekly cap currency). With full understanding that another player that impededed my progression is not my fault and I should not be punished for it, I was able to maintain ilvl and remain being competitive.

In ff14 the bosses one has cleared have their tomes literally erased from a vote kick in addition to being denied the completion bonus.

My suggestion is that after a thorough investigation of a wrongful use of vote-kick in a dungeon, if the player accosted is found in the right they should receive a full reimbursement of the tomes and currency (additionally adventurer in need, if applicable) denied.

I am asking that the service provider I am paying money help to completely mitigate the losses incurred by abusive players and perhaps not be so concerned by voicing that 'justice will be served'. At the end of the day I still need to waste more of my precious free time to repeat content that's become a large problem this last year.

If a Dev could respond why they hadn't considered this feature that'd be very constructive.

Thank you for reading.