Dear Square Enix...

[Sigul]

Well, the policies differs from a country to another Catapult, here if you are going with a regular VISA/MASTERCARD which I'm using now, they are very strict and you have to clarify all of your online trades, specially when dealing with a not known or suspicious company.

My bank called Samba, offers an online verification (which of course, I have to pay for a small fee) which allows me to enter 2 passwords, one I create, one I receive by mobile so that it approves that I'm actually doing the trade my self and the bank would just verify it instantly, the only thing is that when dealing with another trade company like paypal or C&B, they require a verification via what we know verification code that appears on your bank statement, which I'm waiting for now, takes couple of days.

[Catapult]

Well, the policies differs from a country to another Catapult, here if you are going with a regular VISA/MASTERCARD which I'm using now, they are very strict and you have to clarify all of your online trades, specially when dealing with a not known or suspicious company.

My bank called Samba, offers an online verification (which of course, I have to pay for a small fee) which allows me to enter 2 passwords, one I create, one I receive by mobile so that it approves that I'm actually doing the trade my self and the bank would just verify it instantly, the only thing is that when dealing with another trade company like paypal or C&B, they require a verification via what we know verification code that appears on your bank statement, which I'm waiting for now, takes couple of days.

That certainly does make sense. Thanks.

[Triest]

How is this a general discussion and not something you should be discussing with costumer support? I get the "general" in the forum title, but what do you expect to accomplish by fishing costumer support answers in the forums? forum Mods/admins and the game Devs that browse these forums can't help you because they have nothing to do with the payment methods and processing, and the users sure as hell can't help you, so why are you not taking this to proper channels?

Hey,

I know this is probably trolling a little, but I can't help it XD. I just have to point it out (and rub it in his face a little). Zeref after all of your negative posts towards the OP about this not being a place to get help and that it is not the right outlet to express this issue I find it exceedingly funny that the OP did just that, he found help from a fellow player who wished to help instead of bash. IMO it would be nice if you would get off of your high horse Sir whiteknight O_o It is one thing to speak out against someone who senselessly bashes the game or SE for no real reason, but SE is not perfect and has shown that time and again. If no one brings to light such issues in some way that will force their hands, then it is very likely that they will sweep it under the rug for some time. Yes they have stated they are working on it, but as others have said, they already knew about the issue and had plenty of time to remedy it before they started charging. At this point SE should want as many players as possible paying so they can continue to move forward. Alienating certain customer bases through C&B is not the way to do it. I wish to see the game succeed and they neeed every penny to do so. Even you should see that.

Ok my rant is over, sorry for trolling, but I had to. I have seen so many similar posters that seem to just want to argue no matter the evidence against their whiteknight-ing(yes I know too much right?) and I finally had to speak out.

Probably not the most productive first post XD

[Zeref]

I just have to point it out

Another funny thing:


Marvelous isn't it? how fucking incredible someone told him to contact support, if only this wasn't said from the start.

[Triest]

Hahaha, some people never change XD. C'est la vie, how sad.


OP already said they had no solution for him, SE is notorious for "We can't help you with that, please refer to such and such..." Also SE would never have been able to give him the solution he received from his fellow player because they lack any intimate knowledge of the C&B system and they would have never suggested that he 'fib' his address to move forward. Once again... White knight be whiteknight-ing. ich.

hahaha o yes btw your right:




Very funny XD, But you know whats even funnier:




I'm sure you'll press it. ;p

[Sigul]

Okay so now my account with Click and Buy got blocked god knows why, so gonna try to get in contact with them, hopefully get this solved.

Just for the record, thanks to everyone who contributed to solve this problem, I'll keep updating about it until it gets solved or SE decides to save the trouble by adding another method.

[Babydoll]

Hahaha, some people never change XD. C'est la vie, how sad.


OP already said they had no solution for him, SE is notorious for "We can't help you with that, please refer to such and such..." Also SE would never have been able to give him the solution he received from his fellow player because they lack any intimate knowledge of the C&B system and they would have never suggested that he 'fib' his address to move forward. Once again... White knight be whiteknight-ing. ich.

hahaha o yes btw your right:




Very funny XD, But you know whats even funnier:




I'm sure you'll press it. ;p

lol the ignore feature is great 8D I've had colgin on mines too and it staying that way ^_^

[LazyBarakat]

Okay so now my account with Click and Buy got blocked god knows why, so gonna try to get in contact with them, hopefully get this solved.

Just for the record, thanks to everyone who contributed to solve this problem, I'll keep updating about it until it gets solved or SE decides to save the trouble by adding another method.

mine is blocked also, and i called them and sent them my papers yesterday, waiting for their reply now, if nothing happened i will call them again.

[Eyn]

Hmm, it has been over a week. Where's the additional payment methods? Some of my LS friends have gotten all their Moogle weapons. Have to find some random parties for Moogle battles. Totally sucks.

SE, what is the progress now?

[LazyBarakat]

they said it will be implemented this month, ok we are at the middle of January and SE didn't say anything about the new payment method yet, so i guess it will not be before 1.21