Personally I just think it's a matter of popularity and time.
And on the WoW / FFXIV thing - my experience with WoW during the very early Vanilla years was quite good, everyone was very nice and when we wiped and had to do much longer corpse runs than in FFXIV it was all hunky dory. So in comparison to old WoW to current FFXIV I might say FFXIV seems a bit more impatient and quick to anger/frustrate, but those are two differently timed memories in comparison.. not really fair.
So then you consider the more popular something is the more negative experiences you'll have (a hallway filled with 10 people 1 bad and 9 good, vs 10 bad 90 good, and now you have 9 more bad experiences than before) and that it's human nature to remember the bad experiences more. That this, I think, can create an effect where the players who just don't want to deal with those negative experiences begin to shy away from the public area more than they would have normally (but are still there)... likely helping those negative experiences be even more memorable and frequent. A sort of runaway bystander apathy effect lol, attempting to remove one's self from the negative situation and also being apathetic when confronted with one.
On top of that most MMORPGs become faster and faster leading to greater impatience, which I'm not really opposed to - I like the rolling mountain FFXIV (and other mmos) use where old content gets "nerfed" in terms of grind and how hardcore you have to be to complete, I don't have as much time as I had when I used to play FFXI in highschool.. I can't do that now. So I have nothing wrong with party content going to a state of solo-ability over a long enough period of time, with no exception but ultimate content, just that the change will lead to a different behavior when someone isn't "quick" in some of the more either outspoken or emotionally done people (emotionally done like: long day at work, only have 1 hour to play the whole week - don't have time to deal with "x", not everyone impatient is because they're naturally impatient person~).
I don't think WoW has a uniquely evil community or worse at least in the sense that what it has would likely, I feel, generate a similar response out of the same people here if they were given similar mechanics and environments. Such as the stronger emphasis on PvP (of some servers), and the MASSIVE popularity that you might have a certain experience. Such I think if you dug into the culture and met the people outside of the surface I then feel WoW isn't much worse or better. I noted strong PvP on some servers because an open pvp, rp, and regular pvp server can create quite different environments (sometimes).
To me it's that sort of "X" people of a culture are more polite and nicer because their mannerism includes lots of sorrys, honorifics, do or do not burp, or what have you, something I don't really agree with as to me that doesn't mean much because it's part of the auto-pilot. If you do it just because you're told and not because you mean it.. then I don't really feel like the person themselves is "more" anything and just running off someone else's coding. To me (lol) then it doesn't mean you're more polite, like if you learn another language after knowing one with built in honorifics and now going to one without (that doesn't mean you're suddenly less polite, I think), and so the environment of mmorpg (popularity, type of content) I believe makes the communities fairly similar. At least in a sort of person to person level, telling someone they've got lettuce on their teeth in one culture is a favor and in another culture horrible manners. I suppose I should say I don't think everything is exactly "the same/equal", just that often times I think people take credit for their circumstantial environments (/auto-coding) and are not as good or bad as they think.
tl;dr I guess I think the community is pretty similar and most of the shift of perspective could be seen as an increase in player base (more popular).


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