When do the training wheels come off?

[Vahlnir]

So what you're saying is that you were able to successfully handle the basics of the game because past experience had prepared you for it.

Did you ever consider that not everyone has that past experience?

I do think that this is part of the issue, for sure. For a lot of people FF XIV is their first MMO experience. Imo, it's SE's fault for not giving people a proper explanation of their jobs/roles. Hall of the Novice should be a requirement before anyone is sent on their way through the MSQ. And even then it doesn't teach anywhere near enough as it should.