When do the training wheels come off?

[Vahlnir]

So what you're saying is that you were able to successfully handle the basics of the game because past experience had prepared you for it.

Did you ever consider that not everyone has that past experience?

I do think that this is part of the issue, for sure. For a lot of people FF XIV is their first MMO experience. Imo, it's SE's fault for not giving people a proper explanation of their jobs/roles. Hall of the Novice should be a requirement before anyone is sent on their way through the MSQ. And even then it doesn't teach anywhere near enough as it should.

[Kotacha]

I do think that this is part of the issue, for sure. For a lot of people FF XIV is their first MMO experience. Imo, it's SE's fault for not giving people a proper explanation of their jobs/roles. Hall of the Novice should be a requirement before anyone is sent on their way through the MSQ. And even then it doesn't teach anywhere near enough as it should.

This. My god, so much this. Don't even let them into Sastasha without having completed their role quests. At that point, it can at least defuse all this "maybe they just don't know" talk and force some culpability on the new players. They've already added a "put best gear on" button. How much simpler do you need to make it for someone? The one caveat I'll give is they should autoequip soulstones for all the classes that aren't scholar/summoner.

Edit: I should add that along with the soulstone bit, they remove all the base jobs from all gear below lv 35. Once you're past trial account cap, you must use your job restricted gear. And I thought the best gear button was fixed so it didn't suggest DoM equipment for DoW classes and vice versa.

Regarding the lev 30 job announcement thing, it was there at least in the early 2.x patches. Yes. You saw one.

[Tanama]

I do think that this is part of the issue, for sure. For a lot of people FF XIV is their first MMO experience. Imo, it's SE's fault for not giving people a proper explanation of their jobs/roles. Hall of the Novice should be a requirement before anyone is sent on their way through the MSQ. And even then it doesn't teach anywhere near enough as it should.

Agreed. 10