I serve in the US military. I've played FF14 on/off since it's re-launch with ARR. I was only able to get a house in late 2017 with the release of SB and Kugane housing because a lot of people flocked there.

I had a medium plot I paid 18 mil for and had placed a minimum of 30 mil gil worth of furniture inside. Naturally, I had to disappear from the online world due to deployments and reassignments. Now that I have a chance to sit down and play again, I come back to find out that none of my investment was kept. I expected the house to be gone. That's fine. I expected that. However, to not get ANYTHING back was probably one of the most punishing and demoralizing things I've ever experienced. This can't stay. This needs to be removed immediately. You should ALWAYS mail back the items or place them back into a separate inventory or come up with another way.

With housing this limited in-game...there is no reason for this.

Also, with my discovery that people can own multiple houses is just dumb. That type of system will eventually result in a monopolization of the housing in your game. I have already heard stories of people owning almost an entire ward...and here I can't even get a small plot on ANY server I've visited.

Please fix this. Housing is very important to me. I love the idea that I Can put my achievements up and people can visit my place to see them. It's amazing and I want it back. I feel like I'm being punished for having to deploy and go overseas.

Finally, please create more wards and limit the number of houses a player can own. In addition to that, place a bidding system in the game where people can make offers on your home if they plan on leaving the game for a while.