To show that I did indeed pre-order the expansion through the PS Store.

Anyways; I'm writing this because I've had nothing but problems, in particular obtaining my pre-order items that come with it (minion and aetheryte earrings). I think it might have to do with the fact that I haven't played the game after pre-ordering ShB till the expansion became playable, so about late June. I deactivated my account, restored my licenses, and re-activated on Sony's advice, and it did restore my collector's edition, but no such luck on pre-order items. So on Sony's advice, I contacted Square, and they explained to me that since I pre-ordered it off the store, it should be automatically attached to my account; so I should clean up my mailbox (Which I did), and if that doesn't work, I should contact a game master. Which is what I did 3 days ago, still waiting for a response.

Has anyone else experienced this phenomenon? I have experienced nothing but frustration in troubleshooting this issue.