I'd rather not see the character models held hostage by those who cannot adjust and who 'need' a very specific look to be content. I'm sure even if the models were updated and free fantasia was handed out, most people would be able to find something that appealed to them - especially if there was a grace period where tweaks were free of charge for a fortnight.
To me it's no different to job changes. If the jobs were never changed for the sake of the players who like them as they are then there would be a lot of stagnation. Admittedly the development team are very stubborn about doing things a specific way such as how housing has been handled, though in regards to certain matters they can't stall forever.
One way or another some form of enhancement to character customisation is going to be required. It's just a shame there isn't more direct competition from rival MMO's at the moment to encourage it to happen sooner.







