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  1. #41
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    1,713
    Greetings all,

    I'd like to make a follow-up to my previous comment, as well as what was posted on the Lodetsone on 12/16 (Please note that we are working to implement additional payment options around the commencement of billing in early January).

    As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.
    (45)
    Matt "Bayohne" Hilton - Community Team

  2. #42
    Player
    LillithaFenimore's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    461
    Character
    Almalexia Nerevar
    World
    Siren
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Bayohne View Post
    Greetings all,

    I'd like to make a follow-up to my previous comment, as well as what was posted on the Lodetsone on 12/16 (Please note that we are working to implement additional payment options around the commencement of billing in early January).

    As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.
    Bayohne,

    Thanks for the update, however, I have a feeling not being prepared in time may unfortunately back fire for SE :/ I know there are many who wish to p2p and can't. We see it all over the boards. Is there no way for SE to push back the payments until a proper payment system is in place?

    I just don't think it's really fair to those that are staying to be locked out from playing due to management not being prepared in time.
    (24)
    "I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris

  3. #43
    Player
    Tempestmoon's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    281
    Character
    Mataya Tempestmoon
    World
    Hyperion
    Main Class
    Gladiator Lv 70
    If they Want to Pay, but can't right now, They will come back once they can.
    (1)

  4. #44
    Player
    panzertroll's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    1,233
    Character
    Irie Lys
    World
    Ragnarok
    Main Class
    Pugilist Lv 1
    Nice square enix account.

    6 month for 6 characters >> 13 794 cristal

    You can have 10.000 cristas max on your account
    Pay for 10.000
    Active the account + 3 characters (8394 cristas for 6 month)

    Try to add 3794 crista (for pay the 3 last characters)
    >> message : You can add more than 10.000 cristas ( i have 1606 cristas) -_-

    Try 5 times, same each times ....
    (3)

  5. #45
    Player
    Sophia's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    502
    Character
    Sophia Firinne
    World
    Tonberry
    Main Class
    Conjurer Lv 100
    I have not had any problems with click and buy but i would still rather pay SE directly
    I have heard things about click and buy not so nice things either
    (3)

  6. #46
    Player
    Mihana's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    597
    Character
    Sa'hana Zhralyia
    World
    Mateus
    Main Class
    Bard Lv 80
    Uh, not to make a fuss here but... Isn't Paypal already an available option via UltimatePay or whatever that was? I bought 15 bucks worth of crysta for now since I can't afford the 6 month plan at this time. But it was an easy transaction, and I don't mind logging in every so often to pay it. On the upside though at least I can make sure everything is correct on my account, or even change my password every so often as they recommend us to do. Anyway, nobody's really locked out at all from the game right now so I kinda fail to see it. And for those complaining about the prices, we've known for well over a year since release date what the monthly fee will be. That they even reduced the price until 2.0 is an even better deal too. So don't try acting like you didn't know all this time how much it would cost. They gave us a notice almost a month and a half in advance the cost, and when they'd start billing.

    But on the news about Click&Buy, it's crap, no doubt about that. But I think for now we can wait until their new billing system is in place and just use alternate means. After all, they give you the option to specify how much crysta you wish to buy, and unless I'm missing something there, UltimatePay didn't even charge me a fee beyond the cost of my crysta either.
    (4)


  7. #47
    Player
    darkstarpoet1's Avatar
    Join Date
    Mar 2011
    Posts
    3,305
    Character
    Darkstar Poet
    World
    Excalibur
    Main Class
    Carpenter Lv 60
    Quote Originally Posted by Mihana View Post
    Uh, not to make a fuss here but... Isn't Paypal already an available option via UltimatePay or whatever that was? I bought 15 bucks worth of crysta for now since I can't afford the 6 month plan at this time. But it was an easy transaction, and I don't mind logging in every so often to pay it. On the upside though at least I can make sure everything is correct on my account, or even change my password every so often as they recommend us to do. Anyway, nobody's really locked out at all from the game right now so I kinda fail to see it. And for those complaining about the prices, we've known for well over a year since release date what the monthly fee will be. That they even reduced the price until 2.0 is an even better deal too. So don't try acting like you didn't know all this time how much it would cost. They gave us a notice almost a month and a half in advance the cost, and when they'd start billing.

    But on the news about Click&Buy, it's crap, no doubt about that. But I think for now we can wait until their new billing system is in place and just use alternate means. After all, they give you the option to specify how much crysta you wish to buy, and unless I'm missing something there, UltimatePay didn't even charge me a fee beyond the cost of my crysta either.
    this is untrue. there were people stating click and buy was not accepting their payment and crysta is not available everywhere. some options such as buying ultimate pay cards that is available in the us is not in other countries.

    these countries were asking for the options before they ever announced billing and were told to shut up and they would be fixed so they could play the game. flash forward to now and those people have not been taken care of and cannot play the game because no option is available to pay for it. it's absolutely pathetic handling on the behalf of se to sell a game to people in countries without having any possible way for them to pay to play it.
    (5)


    http://crystalknights.guildwork.com/

  8. #48
    Player
    Doho's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    699
    Character
    Doho Fiasco
    World
    Hyperion
    Main Class
    Armorer Lv 50
    am I crazy or do all regions not have access to the 2nd UltimatePlay option? It clearly let's you use pay pal and was literally hassle free for me. *shrug* Also, I was able to buy exactly how many crysta I needed.
    (1)
    "Unbelievable wipes... indescribable failings. Whining, bitching, rage quitting - through an endless party find." - Doho, A Whole New Whorl

  9. #49
    Player

    Join Date
    Aug 2011
    Location
    Uldah
    Posts
    426
    Quote Originally Posted by Bayohne View Post
    Greetings all,

    I'd like to make a follow-up to my previous comment, as well as what was posted on the Lodetsone on 12/16 (Please note that we are working to implement additional payment options around the commencement of billing in early January).

    As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.
    I know you're just the messenger, and I appreciate the heads up, but I get a feeling I'm already stating the obvious:

    Not having the payment system for customers who want to give you money on time kinda is bad for your profit isn't it? Some people might just give up on the game entirely (if it's not implemented within a timely manner) and not start their subscription at all, despite the fact that the devs told them it would start by January 6, which means potential money lost for SE.

    I was able to subscribe, but for the sake of the customers you're now obligated to, get those billing options implemented as quickly as possible.
    (5)
    Proud member of the "why the the heck are giant obnoxious images allowed in signatures" club.

    Quote Originally Posted by kensredemption
    I'd rather play solo than play with a bunch of elitists.

  10. #50
    Player
    darkstarpoet1's Avatar
    Join Date
    Mar 2011
    Posts
    3,305
    Character
    Darkstar Poet
    World
    Excalibur
    Main Class
    Carpenter Lv 60
    Quote Originally Posted by Doho View Post
    am I crazy or do all regions not have access to the 2nd UltimatePlay option? It clearly let's you use pay pal and was literally hassle free for me. *shrug* Also, I was able to buy exactly how many crysta I needed.
    all regions and all countries do not have the same options as each other. what the us is allowed is not what is allowed universally. each area has only a few select options.

    for example i think it was switzerland that posted that they only have cnb as the option, but they do not work there because it won't take payments from banks or accounts set up in that country. this was asked about months ago and was told other ways would be released since they knew there was a problem, but that they would be ready before payment was started.
    (1)


    http://crystalknights.guildwork.com/

  11. 01-06-2012 02:08 PM
    Reason
    because I wanted to

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