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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When you reinstalled the game, did you remove the locally-saved data folder (located My Documents > My Games > Final Fantasy XIV)?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  2. #2
    Player
    Selidiv's Avatar
    Join Date
    Jun 2018
    Location
    Ul'dah
    Posts
    6
    Character
    Absolon Eglantine
    World
    Famfrit
    Main Class
    Monk Lv 72
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When you reinstalled the game, did you remove the locally-saved data folder (located My Documents > My Games > Final Fantasy XIV)?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    I forgot to do that. Just the entire "FINAL FANTASY XIV - A Realm Reborn" folder?

    Also as for the system report:

    https://pastebin.com/Lxrfjg49

    I will report back once I perform another re-installation and delete the local folder.
    (0)

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