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  1. #1
    Player
    Dfess's Avatar
    Join Date
    Sep 2018
    Location
    New Gridania
    Posts
    181
    Character
    Kair Kindheart
    World
    Jenova
    Main Class
    Bard Lv 80
    Quote Originally Posted by Krokov View Post
    Could you probably try a different card or even PayPal?
    I can't get to the page to even enter my credit card info. It keeps redirecting me telling me i'm sorry but you can't use this service. I tried using crysta and paypal but it's the same redirect.
    (0)

  2. #2
    Player
    Vidu's Avatar
    Join Date
    Jan 2014
    Posts
    3,993
    Character
    Vidu Moriquendi
    World
    Odin
    Main Class
    Bard Lv 90
    Quote Originally Posted by Dfess View Post
    I can't get to the page to even enter my credit card info. It keeps redirecting me telling me i'm sorry but you can't use this service. I tried using crysta and paypal but it's the same redirect.
    Have you tried contacting their customer support? They're not mindreaders after all and cant tell wether its a 30 year old using their own credit card or a 13 year old who nicked it from daddys desk.
    (4)

  3. #3
    Player
    Dfess's Avatar
    Join Date
    Sep 2018
    Location
    New Gridania
    Posts
    181
    Character
    Kair Kindheart
    World
    Jenova
    Main Class
    Bard Lv 80
    Quote Originally Posted by Vidu View Post
    Have you tried contacting their customer support? They're not mindreaders after all and cant tell wether its a 30 year old using their own credit card or a 13 year old who nicked it from daddys desk.
    I have been waiting on them to respond for since saturday. I didn't bother putting in a ticket friday cause i figured it was something on the webstie. Once saturday rolled around i put in the ticket. I didn't expect them to reply sunday but Monday or Today I did expect an email. I did get an email today but, it wasn't to tell me anything. It was to confirm that they got the ticket and will contact me when it has been reviewed.
    (0)

  4. #4
    Player
    Doljax's Avatar
    Join Date
    Jun 2019
    Posts
    48
    Character
    Hogelun Noykin
    World
    Tonberry
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by Dfess View Post
    I can't get to the page to even enter my credit card info. It keeps redirecting me telling me i'm sorry but you can't use this service. I tried using crysta and paypal but it's the same redirect.
    Have you tried clearing cache and cookies? Or using a different browser?
    (2)
    Dragoon is love,
    Dragoon is life,
    Dragoon is tanking the floor
    so we don't wipe.

  5. #5
    Player
    Dfess's Avatar
    Join Date
    Sep 2018
    Location
    New Gridania
    Posts
    181
    Character
    Kair Kindheart
    World
    Jenova
    Main Class
    Bard Lv 80
    Quote Originally Posted by Doljax View Post
    Have you tried clearing cache and cookies? Or using a different browser?
    Yes on the different browser. no on the cache or cookies.
    (0)