He'd be taken much more seriously if the past two expansions, healers didn't get boned. AST extremely weak at HW start, and WHM/SCH major issues at SB start.
He'd be taken much more seriously if the past expansion and this one we didn't the the "We can't have a new healer because we have to balance the ones we've got" Mind you that's 4 years now of that excuse going to go on 6 years.
So yeah, when he laughs and says "Just trust us", Yoshi and his team have lost my trust and they have yet to earn it back.
Regarding your last point, please see note 3. Because this is exactly where the FFXIV has come to.
