Going on 2 hours of radio silence after logging in to find my character in GM jail

[WaterShield]

you have no idea if they refused to tell him. Based on the other poster's interaction, the gm asked him if he knew why he was there. Once again, you are assuming not based on even what the player claimed.

the player told us;
3rd party software was ban (testimony of a fact)
he tells us its a 10 day ban (testimony of a fact)
he then tells us he guesses its for some old logs, (testimony of speculation)
he never said he was told that, or that he asked him specifically why (no testimony on these questions)

there is no logical reason to debate the sentencing when you only have two claims of fact, which you have not corroborated.
h

reported for 3rd party programs. I used to upload logs on request for folks when teaching savage raids. Guess i got reported for it.

I have all the information I need. They had to guess at what specifically was done, as all they gave them was a vague line.

Real world example: You stand accused of committing robbery... somewhere... at some time... at some day.... maybe with or without a weapon.... yeah you don't need to know any details of what you stand accused of JAIL!

Imagine trying to defend yourself in a court of law with... I think they are talking about this??? Prosecution is being vague.