Sometimes it may take a while, but I think they do listen.

Take Chocobo companions for examples. You use to have to dispell them if you wanted to queue for a duty.

I remember people making threads on it long ago, and it seemed like we'd never get it. The thread was abandoned and forgotten, but we still got it.

I think that most people just don't pay attention to all the little quality of life stuff that they do that have all been little requests from us here.