The red line is crossed now - Bots, cheaters, hackers, gil-seller

[zztoluca]

From my understanding with conversations with GM's is SE has specifically limited GM's from taking action against RMT regardless of how blatant it is. Some internal policy or something.

All RMT reports if its even forwarded goes to the STF(special task force). Either they don't care, understaffed or don't have to the tools to do their job. See the Ungramax exploit, investigated and given the okay. Only exploded after it went viral on Reddit and Twitch.

GM's need to have the ability to openly ban RMT and even take 3rdparty site links as evidence if they them selves receive it from the offending party. Be it discord or other out of game link.

They can act instantly on harassment but not on RMT, why?


Lot of bots currently taking advantage of the inability of GM's to take action with the housing system. They will gather their entire bot FC or one member to spam purchasing a house for hours until its theirs. GM cant do anything.

[KageTokage]

From my understanding with conversations with GM's is SE has specifically limited GM's from taking action against RMT regardless of how blatant it is. Some internal policy or something.

All RMT reports if its even forwarded goes to the STF(special task force). Either they don't care, understaffed or don't have to the tools to do their job. See the Ungramax exploit, investigated and given the okay. Only exploded after it went viral on Reddit and Twitch.

GM's need to have the ability to openly ban RMT and even take 3rdparty site links as evidence if they them selves receive it from the offending party. Be it discord or other out of game link.

They can act instantly on harassment but not on RMT, why?


Lot of bots currently taking advantage of the inability of GM's to take action with the housing system. They will gather their entire bot FC or one member to spam purchasing a house for hours until its theirs. GM cant do anything.

This is the thing that confuses me the most about SE's moderation, because literally every other MMO I've played placed all of the moderation responsibilities in solely the hands of the GMs. Having multiple teams just hurts efficiency.

In WoW, if you spotted a bot, you'd just report it and it would usually be gone within the day, followed by a cheery response that said player was dealt with appropriately. There were a few odd instances where the GMs stated that they didn't see anything abnormal about a particular bot, but simply reporting them at a different time and/or including extra details did eventually get them purged.