Another "leaving " post.

[Lithiela]

I canceled my sub today, but not because I think the game sucks, or the players are toxic, but because of a technical issue.
I have spent the last four days trying to install the last patch, and with my bad internet it keeps failing. Not SE fault for my internet, but it is their fault that the download starts from the beginning every time the connection fails. Steam does not do this, so SE needs to fix the way patches are applied. I hate to quit this game for such a petty reason, but at this point, I have no choice. Goodbye to all the friends I have met in this game.

[Shougun]

Not enough salt, please post again. (/s ofc, usually these are far more aggressive) :3

Was not expecting the content of the post, hopefully you can come back some day (sooner the better ) - and it would be nice to have improvements to the downloader*~

IIRC With blizzard you could download partial patch and play (with streaming patch in the background), continue where you left off, and you can technically download from mirrors as well (mirrors may have died with the improved system, since it solved all the major issues). The older patch system was a torrent which had some pros and cons but they changed it I think, can't remember when or why but I believe it was around the time they added the upgraded partial patch / stream remaining patch while playing stuff.

Edit: example:

These features would be nice.

• Remembers where you were if a download halts
• Pause manually
• Start playing the game before it's all finished (not that great if you're using the content that's new but is /awesome/ if you're first time into FFXIV and you don't need all the HW/SB/SB+ areas yet).

Goodbye and hope to see you be able to return!

*Edit combox2:

As for the OP, the patcher does remember where you left off downloading the patch files - it has to do a file check before then though which has to start from the beginning as a matter of course, but the actual file downloading and installation are saved so it will jump back to where it left off once the file check is complete. If it's not doing that, then there is something wrong with your system as that is not the normal behaviour for the patcher.

knock on wood. I've never had to learn if SE's could do this since I've been lucky to download the patches at awkwardly fast speeds (like I'm wondering why the rest of my internet doesn't work this fast lol). Ubisoft and blizzard the same thing for me.. 10gb downloads in like 2 minutes. Rest of the world 1/5 that. Yay. Perhaps some more visual feedback would be nice, since it seems a little unknown feature - also compared to some other launchers it looks meh but I get that's not the most important part of the game haha . Maybe I'm lucky with Blizzard/Ubi but only patcher I had to troubleshoot was FFXIV's (and FFXI's lol), but to FFXIV's credit it was only once and quite a while ago (solution was to reset my internet explorer cache, issue was errors on launcher start up with no patch download/can't play).

I do think, if possible, that the streaming download would be pretty nice feature though seeing as MMOs are honking huge and depending on your progress in game or location it's very likely you don't need the whole data right away (I doubt it's easy to add as an after thought but this is not my expertise.. lol).

[Violet_Galaxy]

No ma'am, you need to finish your Bard quest before you leave.

[Fredco191]

Don’t leave. Just come back when your internet’s better.

[Lithiela]

Thank you for all the support even though I misstated? the time I spent downloading.
I just cannot justify spending $15 a month to sit at my desk and stare at my modems status lights waiting to cancel the download if my internet fails.
The last patch was 450MB if I remember right, and I spent an entire day just sitting staring at my modem.
This patch is 1.7GB and the estimated time was 20 to 30 hours. No Way.

[DevonEllwood]

That really sucks. I have a friend who plays the game through steam, though I'm assuming you would have to re buy the game if you did it through there. I really wish the download worked more like Blizzard's as stated above. I tried Wow for a bit and the down-loader was honestly my favorite thing about it.

[Nestama]

Odd that it doesn't 'save' what you've downloaded. I vaguely recall FFXI allowing that to happen, as back when I first played it (on the X360), my Internet was extremely abysmal (1.5Mb/s) and would have FFXI cancel downloading stuff, but then pick back up where it left off. Took a little over 12 hours to finally be able to play FFXI and that was with me babysitting the X360, keeping an eye on whether it would stop or not.

[Seddrinth]

20-30 hours?? I don't know how fast your internet is but it took me less than 5 minutes to download new patch. If you are saying it will take 20-30 hours then it is 100% your fault if better internet options are available in your area and you just simply did not choose it. You can't expect any company to cater to internet speeds that slow realistically.

[Paladinleeds]

If you are saying it will take 20-30 hours then it is 100% your fault if better internet options are available in your area and you just simply did not choose it. You can't expect any company to cater to internet speeds that slow realistically.

Depends where you are. A lot of America is monopolised so they can charge astronomical rates for subpar service and Australian internet is on a level unto itself. Plenty parts of Australia where even 1mbps down is considered a luxury.

[Enkidoh]

Depends where you are. A lot of America is monopolised so they can charge astronomical rates for subpar service and Australian internet is on a level unto itself. Plenty parts of Australia where even 1mbps down is considered a luxury.

Exactly, don't assume that everyone has guaranteed access to superfast internet connections.

As for the OP, the patcher does remember where you left off downloading the patch files - it has to do a file check before then though which has to start from the beginning as a matter of course, but the actual file downloading and installation are saved so it will jump back to where it left off once the file check is complete. If it's not doing that, then there is something wrong with your system as that is not the normal behaviour for the patcher.