Things to think about before you call someone "Bad"

[Vidu]

It's "Over exaggerated" two words.... and there not, SE has the screens of the chat....but it's typical, the toxics first reaction is to always say it doesn't happen.

*they're not - if you want to nitpick on someones spelling, make sure you get yours right...

And jerkish behaviour happens, no one is denying that. However, when I hear stories about someone being constantly attacked/kicked etc. I start to wonder if we're hearing the full stories.
I'm not saying your friend is lying and I'm unsure wether she was talking about one or several incidents - if it was only one and she quit the game over it... phew... I'm again not saying that that sort of behaviour is right, but growing a thicker skin can go a long way in life.
If several groups called her "bad", she might have had more trouble putting that video-watching into action than she'd like to admit. Again, that doesnt warrant any kind of insult, but it sounds very unlikely to me that several people would rally up against a tank whos actually playing fine. Just watching a video doesnt cut it, at least not for some people - personally, I need to understand a fight or a job to perform well within it. So I make sure I understand what I'm doing before jumping into content.

I main a tank btw and in my 5 years of playing I had two groups telling me I sucked - one was correct, the other one wasnt. I have to admit I find it strange to hear stories about people constantly being harassed with no reason... I rarely see that happening.
The community is by far not as bad as you're trying to make it look - not defending people insulting your friend, but I stand by my point that if someone calls you (hypothetical you) bad, you should ask yourself whos the problem right now - you or the other guy. And you being the problem should be an answer you should really consider and think about before dismissing this as someone being toxic.