So about our network issues here

[Sigma-Astra]

I realize that this might be hard to grasp, but....

Companies can lie.

IIRC 2016 was very bad for PSN, Poodlecorp were one of the responsible but there have been many others.

Anyway, no doubt SE have DDoS, I'm actually surprised it doesn't happen more but companies use the DDoS card all the time when there's network issues. Sometimes it's true, sometimes it's not.

I should have said 'SE can lie'.

If you think every time a company claims that they have a DDoS attack is a lie, then perhaps you really need to read up more on DDoS attacks first before automatically playing the "every large corporate company is a dirty scoundrel and a liar because I can't my play game!" card.

Blizzard get DDoS attacks all of the time as well, however, they are a bit, and not by a long shot, a bit better at handling their servers than SE does.

I also am not that paranoid to think that every time I don't get what I want that a company is lying to me to save face. Does SE lie sometimes? It's possible.

Would they be lying about DDoS attacks? Probably not. It's bad for PR to have them period, why on earth would a company want to lie about having or not having one to begin with.

[Fhaerron]

If you think every time a company claims that they have a DDoS attack is a lie, then perhaps you really need to read up more on DDoS attacks first before automatically playing the "every large corporate company is a dirty scoundrel and a liar because I can't my play game!" card.

Blizzard get DDoS attacks all of the time as well, however, they are a bit, and not by a long shot, a bit better at handling their servers than SE does.

I also am not that paranoid to think that every time I don't get what I want that a company is lying to me to save face. Does SE lie sometimes? It's possible.

Would they be lying about DDoS attacks? Probably not. It's bad for PR to have them period, why on earth would a company want to lie about having or not having one to begin with.

I don't say every time. There's DDoS attacks out there but I'm willing to bed my head on it that there have been times were there wasn't one when they said there was (Not only talking about SE here).

Guild Wars 2 and (insert any MMO or internet service company name here) have DDoS too, not sure what your point is.

Politicians and companies are 2 things that lie the most oh and salesman too. Please do raid the small unreadable letters whenever you're about to sign a contract.

To have something to say to your audience probably... 'guy's we screwed something up so the servers are a bit wonky' vs 'we have DDoS attacks', second would be best received.
I commute train to work every day and every day of course there's delays and bad ones most of the times. On a month of riding the train mon to fri I have heard that there's people on the tracks 15 times, there's objects or another train on the track a few times and rest of times was total silence. Now a good friend of mine works at the railway station on the signaling stuff, anyway he said that a lot of times they just say something like 'people on the tracks' so they have something to say.
This has nothing to do with DDoS or whatnot but it's an example to what I mean with companies can SOMETIMES say anything to shift the blame.

Don't forget that I say SOMETIMES, because it seems you take me letter by letter.

[Mixt]

Welp, trying to clear O10s is pretty much impossible like this.

Many of my attacks not registering so my combos get messed up, randomly freezing in my place so i can't dodge, half the party disconnecting at once.
This stuff happens up to three times a minute.

Savage content in these circumstances is an excercise in futility

[Zephera]

Don't forget that I say SOMETIMES, because it seems you take me letter by letter.

You weren't saying "sometimes" to start with. You outright stated on page 5 that the DDOS attacks were a lie.

[Fhaerron]

You weren't saying "sometimes" to start with. You outright stated on page 5 that the DDOS attacks were a lie.

That's why I changed it in the reply here to 'can lie'.

[Sigma-Astra]

That's why I changed it in the reply here to 'can lie'.

That doesn't negate the fact of what you had said prior when everyone called you out on it in the first place.

[Lunalepsy]

I've been having some issues lately with my network and this game.

[Wijnand]

So a entire week and still everyday an DDOS attack.. lets hope today it stops but seeing the track record I guess we can accept this will continue. I am not entirely sure if the game is getting ddosed or the german infrastructure. Needless to say Square has been incredibly quiet and low key about giving information. It has sadly only been very generic. I made this thread in the hopes we could get more transparency but it just seems like we will have to content with what lodestone says.

[Valenth]

So a entire week and still everyday an DDOS attack.. lets hope today it stops but seeing the track record I guess we can accept this will continue. I am not entirely sure if the game is getting ddosed or the german infrastructure. Needless to say Square has been incredibly quiet and low key about giving information. It has sadly only been very generic. I made this thread in the hopes we could get more transparency but it just seems like we will have to content with what lodestone says.

To me it seems like it's part of the infrastructure meant to maintain connectivity to the FFXIV servers that is being DDOS'd. OUt of curiosity, what more transparency would you like to have? Could you give some examples of things that would be satisfying you? because I don't think they can give out more information that would. Heck, if they are more transparant, it could even be the ones responsible are better able to adapt and keep your connection DDOS'd better? However, I would think if we are to get more transparency it's very likely after things have been dealt with properly.

On a sidenotes for those who don't know how our internet connection works. Imagine our internet connection as a railroad network and one or more of the major trainstation stops RIGHT before the destination that is our server is/are being bombed and put out of commission. You can complain to SE, who doesn't own the network, to fix things. But besides them speaking very angry to the owners of the nodes that are being DDOS'd there is nothing they can conceivably do that would instantly fix things. Even if SE could to somehow get data traffic fixed themselves, the result could very likely be increased latency as it would be like redirecting all the normally spread traffic through the other few remaining 'trainstations' left before the server. It could even result in much of the same problems we have now because concentrating traffic through these nodes could prove too much, resulting in lags and DC's as well (and definitely latency).

Edit, this also explains why not everyone is being DC'd, as not everyone is connected to the servers through the same nodes. Consider yourself lucky if you have an ISP that makes your connection travel through the unaffected nodes.

[Wijnand]

To me it seems like it's part of the infrastructure meant to

On a sidenotes for those who don't know how our internet connection works. Imagine our internet connection as a railroad network and one or more of the major trainstation

I have a degree in IT and have written an entire healthcare system in code that has also passed stringent audits and security stress tests. including Doss attacks. Recall that Microsoft had a possible DDOS attack and they handled it very well 10 years back. However at this point all I am seeing or I should say am feeling is that we are getting the same copy and paste response everyday. Only yesterday did we hear anything from Yoshi-P. I initially wrote this post because the network has been sluggish/poor since 4.4 I have written posts about that. It is obvious that something is wrong with the server before the DDOS became an issue. Unless this has been an ongoing thing for months. I read posts on reddit where apparently the German infrastructure is being DDosed. Again the question then becomes what is really going on here. Is it the overall network being a problem. Or is it square being targeted directly.

The only real reason anyone would directly attack square is cause they want to try to hack the server or are pissed off over being banned for whatever reason it is. However right now I am trying to or asking for there to be an audit on the system itself. This problem as many posts have shown has been going on for months. I have a stable 12 MS ping to the server yet during instances I lag. Packet loss and servers just not responding suzako EX is a prime example of the incident happening. I originally was on the Ultros server and when I was in San Francisco my latency and internet became incredibly bad the second the servers were moved to the new location in California. The nodes there are just not the same quality as they were in Canada. There are miriads threads of people complaining about the servers having a lot more problems ever since the move. The EU servers never have moved since they were moved over to Germany.

the only solution square has is either find a datacenter that has a more robust backbone (they do exist you know). Or stay where they are now where apparently they had:

- A power outage that deepfried network routers and switches (how?).

- Has a horrendous track record of being stable you only need to look at the lodestone to see how often our hamster kicks the bucket.

- had latency issues before the DDOS attack.

I completely understand people wanting to defend and explain why square cannot do anything. But right now I am paying a 6 monthly sub and all I am asking for is a sincere attempt to look at the different issues instead of using a DDOS attack now as an excuse to swipe the other problems under the rug. Again this is meant to help people I am not here wanting to make peoples life miserable. I do however wish we could get a bit more adequate response than the current "sorry"