Pushed to quit after 1,860 days subbed

[Sigma-Astra]

Yes there will always be careless people and in the 30 plus years I did software engineering one of the things that got no argument from me was adding another message. It was one of the easier things to do and created a lot of good will from the customer. If someone inadvertently makes a mistake because they don't know, have forgotten or are just rushing to get done doesn't matter, I considered it part of my job to compensate for that. Keep in mind the products I worked on were supported and used by highly skilled IT professionals not your average consumer so they should have always known what to do yet even they made boneheaded mistakes. By your logic we should get rid of deletion confirmation messages because it doesn't matter that some careless person, perhaps even you, might need it to stop them from inadvertently deleting a one time item. I don't remember what you see when you buy a house but it is in all player's interests to be warned about the timer when they purchase. Then you might have an argument about that personal responsibility you are so fond of falling back on in your posts. Sorry but you are on the wrong side of this argument.

No, I never said to completely get rid of deletion confirmation messages and I would appreciate it if you pointed me in the right direction of where I said "please delete EVERY single message right now because I said so". I would very much appreciate you not twisting my words around in order to suit your own narrative. Thank you.

What I'm asking for is people to be held accountable for their own mistakes as well and not be so quick to judge or blame the system entirely on a gross assumption or mistake that they also made. It takes both sides here, not just one or the other. Everyone is treating and acting like it's the end of the world for one person to admit that yes, they made a simple error for the five years that they've been playing to not read up on housing information. It's not a hard thing to do to admit that maybe the OP should have taken more of an initiative in learning or asking. If they were playing for that long of a tenure, surely they could have spent the five extra minutes or so in reading patch notes or asking someone in-game about housing, even contacting the support desk in-game and trying to reach a GM to ask more questions. That's what they're there for technically, to help players in-game.

I'm sorry, but both sides are at fault here and not just SE. I don't believe in blissfully remaining ignorant about something. You have a personal responsibility that when you buy a house in XIV to keep it and pay attention towards it, and learn what you can regarding the system. And when we do have a lot of pop-up messages warning you about the timers and demolition and players still ignore them, are we still going to blame the system or are we going to finally accept that maybe people need to be held accountable for their actions as well? There could be more notifications truthfully, but at the same time, if you're playing for at least five years or better, then you really, really should be looking this stuff up.

I work in customer service as well and there's a time to allow small mistakes from a customer, and then there's a time when you need to stop holding their hands or they're going to walk all over you and expect it every time. never learning on their own.

I deal with people on a daily basis who, no matter how many signs you put up, they still find some kind of aversion towards reading them. I really don't get why people find it hard or don't want to read sometimes.