Pushed to quit after 1,860 days subbed

[Claviusnex]

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...No, you just made it an actually very good reason why it doesn't matter how many times we have warning pop-up messages. There will always be careless fools.

Yes there will always be careless people and in the 30 plus years I did software engineering one of the things that got no argument from me was adding another message. It was one of the easier things to do and created a lot of good will from the customer. If someone inadvertently makes a mistake because they don't know, have forgotten or are just rushing to get done doesn't matter, I considered it part of my job to compensate for that. Keep in mind the products I worked on were supported and used by highly skilled IT professionals not your average consumer so they should have always known what to do yet even they made boneheaded mistakes. By your logic we should get rid of deletion confirmation messages because it doesn't matter that some careless person, perhaps even you, might need it to stop them from inadvertently deleting a one time item. I don't remember what you see when you buy a house but it is in all player's interests to be warned about the timer when they purchase. Then you might have an argument about that personal responsibility you are so fond of falling back on in your posts. Sorry but you are on the wrong side of this argument.

[Sigma-Astra]

Yes there will always be careless people and in the 30 plus years I did software engineering one of the things that got no argument from me was adding another message. It was one of the easier things to do and created a lot of good will from the customer. If someone inadvertently makes a mistake because they don't know, have forgotten or are just rushing to get done doesn't matter, I considered it part of my job to compensate for that. Keep in mind the products I worked on were supported and used by highly skilled IT professionals not your average consumer so they should have always known what to do yet even they made boneheaded mistakes. By your logic we should get rid of deletion confirmation messages because it doesn't matter that some careless person, perhaps even you, might need it to stop them from inadvertently deleting a one time item. I don't remember what you see when you buy a house but it is in all player's interests to be warned about the timer when they purchase. Then you might have an argument about that personal responsibility you are so fond of falling back on in your posts. Sorry but you are on the wrong side of this argument.

No, I never said to completely get rid of deletion confirmation messages and I would appreciate it if you pointed me in the right direction of where I said "please delete EVERY single message right now because I said so". I would very much appreciate you not twisting my words around in order to suit your own narrative. Thank you.

What I'm asking for is people to be held accountable for their own mistakes as well and not be so quick to judge or blame the system entirely on a gross assumption or mistake that they also made. It takes both sides here, not just one or the other. Everyone is treating and acting like it's the end of the world for one person to admit that yes, they made a simple error for the five years that they've been playing to not read up on housing information. It's not a hard thing to do to admit that maybe the OP should have taken more of an initiative in learning or asking. If they were playing for that long of a tenure, surely they could have spent the five extra minutes or so in reading patch notes or asking someone in-game about housing, even contacting the support desk in-game and trying to reach a GM to ask more questions. That's what they're there for technically, to help players in-game.

I'm sorry, but both sides are at fault here and not just SE. I don't believe in blissfully remaining ignorant about something. You have a personal responsibility that when you buy a house in XIV to keep it and pay attention towards it, and learn what you can regarding the system. And when we do have a lot of pop-up messages warning you about the timers and demolition and players still ignore them, are we still going to blame the system or are we going to finally accept that maybe people need to be held accountable for their actions as well? There could be more notifications truthfully, but at the same time, if you're playing for at least five years or better, then you really, really should be looking this stuff up.

I work in customer service as well and there's a time to allow small mistakes from a customer, and then there's a time when you need to stop holding their hands or they're going to walk all over you and expect it every time. never learning on their own.

I deal with people on a daily basis who, no matter how many signs you put up, they still find some kind of aversion towards reading them. I really don't get why people find it hard or don't want to read sometimes.

[Solarra]

I really don't understand this obsession whether the OP was at fault (especially since they've admitted as much and are not asking for their house back or complaining the demolition was unfair).
The point is, under the present system people do lose houses that they actually wanted to keep. Since housing is in such short supply I think we've all accepted that some sort of demolition is necessary, OP included.
What I find hard to accept is that people also stand to lose their furniture if they don't log in within a relatively short time. There is no justification for deleting virtual assets (some of which may have been purchased from the cash-shop). I can think of no other game that does this to players who are still paying a sub.
Edit: I can't think of any other game that does this even if your sub lapses.

This issue is compounded by the fact that notification emails appear to have gone astray and that the timer is only visible for 15 days and tucked away on a secondary tab of your timers menu. I really don't think it would be unreasonable to put the timer somewhere more prominent and have it always visible. From the time you leave your house that timer starts ticking down, so let us see it.

[Ilyrian]

What I find hard to accept is that people also stand to lose their furniture if they don't log in within a relatively short time. There is no justification for deleting virtual assets (some of which may have been purchased from the cash-shop). I can think of no other game that does this to players who are still paying a sub.

I think this is a really interesting point.
Not wanting to derail too much but this is an issue I have with things like the cash-shop etc.
I think a lot of us need a wake-up call like the OP: nobody owns anything in this game, not even the things we bought with cash from the shop.
Everything is in essence rented from SE and they can - at any moment, flip the switch and take it all away. No recourse, no explanation.
I think it should be kept in mind when spending huge amounts in the cash shop on virtual items, and this is applicable to all games, that we own nothing.
But that's just a personal gripe against cash shops in subscription MMOs - it's not right to give people the impression that they own something.

[Claviusnex]

No, I never said to completely get rid of deletion confirmation messages and I would appreciate it if you pointed me in the right direction of where I said "please delete EVERY single message right now because I said so". I would very much appreciate you not twisting my words around in order to suit your own narrative. Thank you.

I never claimed you did and I'm not twisting your words around. I said using the logic of your argument we should remove those as well. According to you it isn't the game's responsibility to inform a player when they purchase a house that they can lose it due to inactivity so logically if a player picks the wrong item for deletion it isn't the game's responsibility to question their action. After all the player needs to be responsible for their actions, right? This is why I say you are wrong. It is the game's responsibility to ensure the player is informed of the rules. Once the player is informed it becomes the player's responsibility to abide by those rules. In the case of housing informing the player about the inactivity timer at time of purchase is the way to ensure the player is informed of the rules. Once they know the rules they can take responsibility for doing what needs to be done to keep their house. Like many things SE does the demolition timer was done in a haphazard way instead of using a bit of forethought about everything that needed to be included in its implementation.