PSA/ALERT: Houses are getting demolished when they shouldn't. SE needs to see this!

[Luxyn]

snip

I know this person actually. They specified in the email to the GM that they had been in it within the previous 45 days so that it should not have been demolished, that they know they won't be getting the plot back or any reimbursement - they simply requested for confirmation on this being a bug or not. Unfortunately, they got a general response like that which didn't answer their question. If possible, someone get in conversation with a GM via /tells, because I think that will prove far more fruitful.

[Radicaledward124]

This happened to me! I was away for a funeral for my grandma and I had entered my house just days before I left and I log in to day to see my house gone!
What gives SE?

[Luxyn]

Going to say again, please keep the thread civil people. Just drop it, it will be more productive to the thread.

[Luxyn]

This happened to me! I was away for a funeral for my grandma and I had entered my house just days before I left and I log in to day to see my house gone!
What gives SE?

Please file a bug report about this, and if you have or can get any evidence, including a good response from a GM, please post it here for us!

[Cylla]

We need screenshots and chat logs from support. Hearsay from reddit unfortunately is not going to be enough.

If the bug was this big, it should have blown up by now, and yet, there's so few people reporting issues.

I haven't seen any talk of this on Mateus, either in shout or in Novice Network. I would have expected some mention of it.

That the point of this thread?
Looking for people to post screen shots of these "bugs" that are happening. I haven't seen talk on my server either, doesn't mean it not happening, ya know?
It seems very random and wide spread and it only effecting a handful of people who supposedly say they lost their house after being in it a day-2 weeks ago. It may be small now, doesn't mean it won't get bigger if left unchecked.
I would think you'd know that if you worked on servers. Not taking a shot at you, just saying it common knowledge for anything. Leave a problem unchecked, it get worse over time.

This is either a bug or a lot of people trolling to stir up the rest of the community. I for one, would like some peace of mind in it.

[Valkyrie_Lenneth]

That the point of this thread?
Looking for people to post screen shots of these "bugs" that are happening. I haven't seen talk on my server either, doesn't mean it not happening, ya know?
It seems very random and wide spread and it only effecting a handful of people who supposedly say they lost their house after being in it a day-2 weeks ago. It may be small now, doesn't mean it won't get bigger if left unchecked.
I would think you'd know that if you worked on servers. Not taking a shot at you, just saying it common knowledge for anything. Leave a problem unchecked, it get worse over time.

This is either a bug or a lot of people trolling to stir up the rest of the community. I for one, would like some peace of mind in it.

Thats just it tho, when working on servers, you need to see the error to be able to fix it. I've gone to many customer site in the past, where they say there's an error, but its not replicatable, and you swap the part that is thought to be the problem, and then 3 weeks later it shows up again.

You need to have solid evidence of what is wrong, aka screenshots of the error, logs from the system. We don't have that right now.

I hope people do provide those, because if it is an actual bug, we need proof so it gets fixed.

[Luxyn]

Completely agreed Cylla, this is a "better safe than sorry" thread seeking answers and resolutions to a potentially very nasty problem.

[Cylla]

Thats just it tho, when working on servers, you need to see the error to be able to fix it. I've gone to many customer site in the past, where they say there's an error, but its not replicatable, and you swap the part that is thought to be the problem, and then 3 weeks later it shows up again.

You need to have solid evidence of what is wrong, aka screenshots of the error, logs from the system. We don't have that right now.

I hope people do provide those, because if it is an actual bug, we need proof so it gets fixed.

And I get that. Without proof, there no way of telling if it bug or just someone stirring the pot. That what we are looking for here, proof. Thing is, there should be a database on these servers. If my memory correct, I ran a PR server back a long time ago for Ragnarok online. That database held information on each account and character created. Items they picked up, items they had, etc. Can't tell me that SE can't go back and see that a person was in there house a day before it got demo. Again, this is just going off a very old MMO but I do believe even in present day gaming, there a database holding information up to a xxx point in time.

I don't know.

Either way, all I want is some clear mind that I'm not going to log on tomorrow and find one of two houses missing or both.

[ExKage]

I have asked two people (one of the reddit thread posters, the one who specifically states that a GM said that their house did not qualify for demolition; and one of the commenters who shared that a friend had a GM say it but were extremely upset) to provide a screenshot of that if they could. A GM saying so would stop that line of questioning.

Otherwise, a few people have commented that they were in their houses within two weeks at least (some days before, some having screenshots that they were) but the house was demolished.

One (screenshot on July 15) said that they were in the house but did not place any furnishings, or move anything except to place Retainers on the exterior. Their sub never lapsed.

[JunseiKei]

And I get that. Without proof, there no way of telling if it bug or just someone stirring the pot. That what we are looking for here, proof. Thing is, there should be a database on these servers. If my memory correct, I ran a PR server back a long time ago for Ragnarok online. That database held information on each account and character created. Items they picked up, items they had, etc. Can't tell me that SE can't go back and see that a person was in there house a day before it got demo. Again, this is just going off a very old MMO but I do believe even in present day gaming, there a database holding information up to a xxx point in time.

I don't know.

Either way, all I want is some clear mind that I'm not going to log on tomorrow and find one of two houses missing or both.

Even with old games, such databases exist. I guarantee you, that's how the one-time item reimbursement works (they need some way or verifying they actually had something to misplace to begin with). They could use it to verify the existence of the bug - provided they are given correct and useful information. P-servers don't generally deal with how large of a scale the legitimate servers do. Starting with hard truths to submit to customer service would go a long way (this would be time and date of last known 'owning' of house; time and date when noticed the house was no longer in the player's possession, plot, etc.).