Holding mentors accountable?

[Thamorian]

The option for Mentors to kick people out of the network needs to be removed, as it is clearly being abused.

But honestly, you can get answers to most if not all of the questions you have through Google.

Remove the option to kick and watch NN become a lot worse. If a mentor is abusing the kick system, other mentors usually kick the abuser and the abuser gets reported.

And to the overall topic, we've had this discussion before many a time. I won't repeat myself, I'll just quote myself from an older thread.

Related to discussion but not directed at OP post.

Got to page 9 before I stopped reading. I help where I can on my server. I am a mentor but I don't wear the crown but I will sit in NN and answer what questions I can. The way I take what SE wants mentors to be able to teach with is base gameplay mechanics and basic questions (how do I enable more hotbars, how do I change my HuD, where is Limsa, what is a lvl 30 paladin rotation). I never took it as SE wants mentors to know end game dungeons. Ex primals may not be current end game but they were end game at one point and can be quite difficult sync'd, some are still currently difficult for a group unsync'd because mechanics instant kill because 2 or 3 people can't do the mechanics and wipe the group and just don't learn (but that's a separate issue if you doing unsync'd). But I will agree that there is a difference between "Sorry, I don't know this fight, I can't explain it." (whether that's true or not) and a person being rude and/or aggressive.

And I have run into a lot of people who ignore you, some who are rude people, and with a few being down right vitriolic when you try to be nice and let them know "Hey (lvl 70 BLM), I've noticed you are casting Fire 1 a lot then using Transpose then just using Blizzard 1 then transposing back to Fire 1 a lot. Doing damage like that is pretty low. I can teach you what a better rotation is." only to be ignored. People, all types, from sprout to mentor, not wanting to take responsibility for themselves. Lvl 70 BLM is a true story, I'll admit this guy was also a mentor, but this was memorable to be because he was a mentor. I've ran into other players like that too who are sprouts, returners, and regular. I don't think there is a higher percentage of mentors over sprouts or regular players who don't know how play their job, I think they are roughly the same percentage-wise/per capita. Mentors are just more memorable because of that crown.

And I haven't done a mentor roulette myself, but what I have heard from others, most mentor roulettes get regular dungeons and guildhests. Mentor roulette kinda looks more like a fill-all to me more than something mentors are supposed to teach. May or may not be the way SE views them, just how I personally view it. Something to help duty finder fill with people with whats needed where. And with mentor roulette being a fill-all regardless of whatever its other intended purpose was, a mentor may not know the dungeon/fight they get thrown into, can't choose the dungeon you get thrown into with roulettes. If a mentor doesn't know a Trials roulette fight they are thrown into, are you gonna blame them for not know that fight either? Remember, mentor requirements aren't that hard to reach, and don't require you knowing fights. SE did not make that a requirement. There's a couple level 50 dungeons I haven't completed on this character, didn't stop my character from being flagged a mentor. Completing all dungeons isn't a requirement for getting mentor status.

So here's my questions you everyone in this thread. How much do you expect a mentor to know about the game and be able to explain? Do you expect them to be able to do all Extreme primals? Savage raids? Non-savage raids? Are they supposed to know how all jobs play and how to do the best openers and correct rotations? Are they also supposed to be able to teach you about gathering and crafting even if they've never done it? How much do you expect each individual mentor to know? Because what you expect them to know may not be the same what SE expect them to know.

[george357]

was a mentor tryed to help where I could butt no mater what I did it was not good enough and I was just another bad mentor players became just too demanding and too bad tempered when they did not get the answers they wanted so I quit and and have not returned till they fix the system to have checks on mentors and players.

[Voidedge_Ragna]

You eventually just surrender to the playerbase. Sure 75% of rookies take your advice, 20% ignore you and make you wonder if they see chat and the last 5% tell you to f off.

Theres no doubt that NN needs a rework. When i see comments like "even when there are 5 monsters, just single target them to get beast gauge for inner beast" it makes me worry.

The louder you bark on NN the more correct you are ... or so they think.

In roulettes the problem is usually only ex primal with ppl that come in fresh ... beating 2.0 and then queing for ramuh ... and suprise the game doesnt win itself anymore.

As long as players listen i will try to help but often enough it falls on dead ears and theres only so many pld lv 50 with a lv40 weapon ignoreing chat and advice that one can take before bailing.

It goes both ways but if a mentor would post "that sprout was rude" it would be written as of "don't hate on new players"

Tl:dr quit NN its broken in its current form, get a nice fc and they will answer all your questions. Unless you like salt

[Eloah]

My God, how bad are all of your networks? The way everyone is talking, I don't know if I should be ashamed for being a mentor, or proud that I'm not a bad one.

[Nixxe]

My God, how bad are all of your networks? The way everyone is talking, I don't know if I should be ashamed for being a mentor, or proud that I'm not a bad one.

I don't think anyone should be ashamed of being a mentor unless they are personally a bad mentor due. You aren't responsible for other people's actions just because you both have access to the same icon.

Having said that, I think because this is a thread that focuses on the negative aspects of NN, it's giving a somewhat skewed perspective. For instance, I criticized the Balmung NN as, at least at the time I was in it, being full of drama queens and unchecked egos. While that was true, it's not as though nobody got helped. Most questions were answered. It simply didn't live up to its potential and at times was fairly toxic when it's the last place toxicity should be suffered to exist. I don't think NN or the mentor program is an abject failure, just a far cry from what it could and should be. I suspect that is roughly how most of its other critics see it as well.

[Vnolan]

My God, how bad are all of your networks? The way everyone is talking, I don't know if I should be ashamed for being a mentor, or proud that I'm not a bad one.

Do an advanced forum search with "mentor" in the title:
Being a bad mentor(we should be able to report ppl for being a bad mentor)
please consider ending the mentor system
Please change the requirements to become mentor
Mentor ratings
The mentor system needs to be reevaulated.
Lets speak about Mentor's.
Got kicked from The Aetherochemical Research Facility by mentor
New Player Got Kicked During Lost City of Mhach BY A MENTOR
Bad Mentor solution
Mentor Players Kicking newer players from Duty Ques for low DPS
Suggestion: Changing the Mentor System
Mentor minimum requirement is too low / needs adjustment
Thoughts About Mentor Program
Make 'Mentor' status reportable
Your mentor system is Horribly Horribly Flawed.

Mentor Appreciation thread

Negative experiences are posted more often because people don't need to vent when everything is fine and they don't need to make a positive post because that mentor would have been "doing their job". People with no interaction with mentors see the numerous negative topics and form their own negative opinions of mentors, so when they do interact with them, it's with prejudice. This leads to more negative topics and the cycle continues to feed itself. That's not to say there aren't issues with the system or some mentors, but there is a reason mentors being the source of all problems is a meme.

Negative experiences are also posted more often due to people being misinformed as to what mentors are supposed to do. Depending on whom you ask, mentors should know rotations for all jobs, know every mechanic in every mentor roulette duty and they should carry players through content while making no comments about it. If these same people looked at the mentor requirements, they would see the only duty of a mentor is to not insult or harass players.

[Usho]

mentors should know rotations for all jobs, know every mechanic in every mentor roulette duty and they should carry players through content while making no comments about it. If these same people looked at the mentor requirements, they would see the only duty of a mentor is to not insult or harass players.

You forget that mentors are ALSO players. Mentors shouldn't have to carry players through content (unless said players are new and need actual help). Mentors can make comments about it cause well...idk...their players? The only requirements for being mentor is having at least 1 of each role in the "Trinity" at max level and having a specific number of dungeons/trials done. And really, the mentors only need to do the dungeon/trial ONCE to qualify. That means, that they THEMSELVES can be carried by other players who may or may not be mentors and they would've fulfilled those requirements. This also means that the players who become mentors don't need to know all the mechanics of fights, and they can have their jobs at max level and not know a damn thing about their rotations (sad and odd as that sounds).


Unfortunately, mentors have the right to insult or harass players as well, which sucks hence why blisting/reporting them still helps. Just as any player who insults/harasses other players do, wither they are mentors or just regular players without the sexy gold crown.





You and others who moan about this need to keep in mind that mentors, as I have stated are also PLAYERS, who also play the game, learn how to do things like mechanics, troll and insult people and also pay their sub fee. Holding mentors to a higher standard is like trying to hold "Comedians" to a higher standard than the "US President". It's dumb and it's pointless. So unless SE changes the requirements to becoming a Mentor (which they obviously aren't) then we are stuck with what the mentor system is now, and the bad mentors this system brings along with it.




/2 cents

[MomomiMomi]

snip

You seem to have missed the point of the post you are quoting.

[Miles_Maelstrom]

Test 10 characters

[Hugowulf]

It would be interesting if NN had different channels to help new people out(tank/dps/healer channel).