Quote Originally Posted by era1Ne View Post
I agree with you here and imo this would effect much more than just queue times, because as with every game the so called "casual players" outweight "hardcore players" by far in terms of raw numbers. Banning people from content wouldn't make them reconsider their performance, most would just stop playing the game and this would effect the budget of the developers massively. And therefore the content we'll get.

Personally, i can understand the frustration some people cause during content, because they have a low skill level or a bad attitude. That said, i don't think punishment is the right way to convince them to improve. There need to be tools to assess the own performance and then everyone can decide for themselves, if and where they want to improve. But lets be real here, even with such tools some people won't improve and there is nothing Square Enix can do about it. They can only show those players how they're performing and then it is up to each and everyone to make a decision. After all some people don't have the ability or the will to improve and one of the reasons could be that they are playing this game for the lore, roleplay or story and don't really care about a decent performance.
You are completly right that the so called casuals are in way higher numbers in every game but it happens in every game that if the so called hardcore players stop playing the game, it starts dying because the casuals lose their fun also since no one is farming the stuff they need or spends their gold/gil or what ever for their items and they also don't get carries anymore and can't do some content because of that. Games need both types of players but that doesn't mean that a casual player has to be lazy and just press 1,2,3.