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  1. 07-29-2018 09:20 PM #1
    BillyKaplan
    Player
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    Join Date
    Dec 2015
    Posts
    2,913
    Character
    Lho Polaali
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Reporting someone in-game is a form of customer service. If it happened recently, they're asking about that.
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  2. 07-29-2018 09:25 PM #2
    Crystal_Raven
    Player
    Crystal_Raven's Avatar
    Join Date
    Aug 2017
    Posts
    366
    Character
    Crystal Raven
    World
    Cerberus
    Main Class
    Paladin Lv 80
    Quote Originally Posted by BillyKaplan View Post
    Reporting someone in-game is a form of customer service. If it happened recently, they're asking about that.
    That just makes me even more confused and suspicious. This isn't the first time I report someone. I've done it dozens of times since I started playing, this is the only time I've received a survey for a report out of at least 20 or more. This makes no sense. Also the survey is regarding speaking with an "agent" and the service provided. In call centers the employees are generally referred to as Agents.

    The entire survey is regarding a phone call conversation.
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