Are the developers of XIV out of touch?

[Valkyrie_Lenneth]

I mean compared to its major competitor WoW, FF14's cash shop is significantly larger. In fact, just raw eyeing it looks to be in excess of 7x larger if we focus strictly on in game items/services (377/~50). If I'm wrong though let me know. Don't forget either that FF14 is less than half the age of WoW.

7x the cash shop content, despite being less than the half the age? Not exactly something to just simply hand wave away.

and 90% of the items in the cash shop were available in game to those who were subscribed at the time. 90% of the rest are reskins or alternate regions cash shop items. the amount of cash shop unique items is very low.