I tried to appeal to them to unban my main account about 2 years after it was initially banned via email, the response I got was 'this decision is final and cannot be overturned.'
If you're curious the "offense" was saying f*** in a thread about Paul Walker's death. Yes, THAT long ago.
It was especially unfair because I had already been handed a 14 day ban for language, and a couple days into that ban I got another email about the aforementioned post and the ban was just made permanent.
This is an issue often reported. Multiple bans increasing in severity regarding the exact same offense.
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