I'm shocked how callous and cold some of the replies are here. Wow. Just because someone is super busy or away from the game for some weeks doesn't mean they "don't play" and therefore "don't deserve the house". What if they are visiting family abroad for some time and have no internet access but play every day before then and would play every day after then? Life happens, it doesn't mean you don't deserve to keep something you worked hard on in the game. No one should have to make the choice between something they poured a lot of time and effort into on a game they have paid for and their family or some other important aspect of their life - you know obviously that's not really a choice, is it? And that's really messed up. Especially knowing how long I've spent making all the items for my house and decorating it, using wall tricks and all that and nearly screaming in frustration when every time I leave and re-enter, something is off its alignment... and how many months I spent saving for this house, how I totally abandoned my old server and made the sacrifice to play on a server no one wants to stay on just for the chance at the house I wanted and how I made sure to log on during the initial release of Shirogane to get it. And I'm sure my story is similar to many others.
Honestly, there are some people who have a completely EMPTY house in my ward. I'm at my house all the time and I've literally never seen them since the first week of housing. Yet their house remains because they take a few seconds to step into their house every 45 days. I even have a friend who is hogging a large in Shirogane who ONLY logs in every 45 days to keep the plot even though he doesn't use it. The system hardly works anyway, why punish those who actually do use their houses but can't come around?
People keep saying "why should SE care?"....Um, excuse me?? Maybe because we are their customers? Maybe because we have been playing for many years and supported them through all this time? Maybe because treating us with a little empathy keeps us around? What company in their right mind says "well they unsubscribed or can't use the service for a bit so screw them"?? Most companies I know say "How can we get them back?" or "How can we make their return experience good so they stay?" ...Isnt that why they have a returners bounty and a callback campaign? Suggesting that SE shouldn't care about their customers is insulting. Especially to SE. No company wants that title.
I get people are frustrated because of the limited housing but the system hardly works as it is anyway. Maybe they should have a system where if you have accumulated X amount of time actively in your house (AFK does not count), your timer for auto demolition when inactive increases up to a cap and is reset every year.