Estate released Early

[RobbieH]

I saw something on reddit a few days ago before i return that might be related to your problem: https://www.reddit.com/r/ffxiv/comme..._getting_sent/

The text:

I was under the impression that my house was safe as my sub had briefly lapsed and I thought I was within the window as I had not received an email reminder of the demolition. Instead I logged in to my house being... gone. No email. No warning. Nothing. GG no re.

So be aware, housing emails are not going out correctly. Don't make my mistake. Now I have to wait for another housing rush.

Update: Thanks to a kind soul, I've found a new home! This is why I love this subreddit. Hopefully we can make Square-Enix aware of this issue and have it looked into. I've sent a bug report and hopefully others with the same issue have done (or can do) the same so that those of us lucky enough to have homes, or that purchase homes in the future, can be aware of this and properly notified in the future!

One of the comments in there:

Yeah, my house has been up for demolition several times and I've only received the email once. And yes, I know it's only sent at 35 days or whatever. They aren't being sent properly.

I assume you also know that just logging into the game won't count towards the removal of the days of house demolish, you have to go inside the house.

[Ariellendera]

I saw something on reddit a few days ago before i return that might be related to your problem: https://www.reddit.com/r/ffxiv/comme..._getting_sent/

The text:



One of the comments in there:



I assume you also know that just logging into the game won't count towards the removal of the days of house demolish, you have to go inside the house.

Thank you for your input on this thread!

[Oopsy]

Sorry, but I think you're out of luck. Like it says:



It all depends what the maintenance is for. If it's something where they shutdown the server then it likely stops counting for the part where the server is shutdown, at least that would make sense as to why it's ambiguous.

But they also say that it'll never be before your removal date so that was the date you should have used, not relying on maintenance to extend it.

So it wasn't really released early, it just wasn't extended as much as you expected due to maintenance. Sorry that you lost your house though.

Maintenance and server outages do not happen every week/day/month so the may be refers to the chance that a maintenance or server outage not happening. The wording clearly indicates that the timer does not include maintenance or server outages. I did not plan around a maintenance to extend the time as a reason to log in after the specified time. I planned to log in before the time at 5pm (1700 PDT) before the closure. I then discovered that the server was down for maintenance.

I saw something on reddit a few days ago before i return that might be related to your problem: https://www.reddit.com/r/ffxiv/comme..._getting_sent/

The text:



One of the comments in there:



I assume you also know that just logging into the game won't count towards the removal of the days of house demolish, you have to go inside the house.

I have been inactive/semiactive since heavens ward. I leveled up some stuff for bloodstorm and tried out some new things but I have been logging in between once every 30-40 days just to step in my house and log out.