Understand that you're working on a global scale and that that might require you to do things differently than you would when staying in your own little bubble or you're unprofessional.
Final Fantasy XIV is a product for the western market as much as for the japanese - so its their job (to an extend) to research that market and they're customers and understand them.
Specially in this context the problem - at least to me - seems also to be that in a sense the western world can relate to them being uncomfortable by putting men in such sexy clothes (or in female clothes for that matter) because not to long ago our culuture wasnt to different in that context. But we're slowly coming to a point where we're cool with that. We're "evolving" in a sense.
So the japanese saying "No, we're uncomfortable with this because thats our culuture" it sounds kinda backwards to me. Something your granddad would say when hes refusing change, while the next generation is "embracing" it (for a lack of a better word right now).
With this excuse SE is looking like a bitter old granddad, when they should try to be a modern, professional buisness man, ready to play on the global market.
Culture can change, you know? Ours did in that regard, slowly but steadly over the past years.
I can understand that process taking time - I cant respect a refusal to engage in the process. Luckly, the devs sort of did in this case. Took them long enough though.
But both sides need to understand something here - the western customers that it might take them time to make those changes... and the devs that those are changes that have to happen if they want to be viewed as professional global players by the western audience - and not like bitter old granddads clinging to traditions that have been disgarded as not fit for modern times anymore.



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