I apologize for hopping in between the conversation and maybe I'm misunderstanding, but unpredictable things can absolutely 100% be a good thing in games. I struggle to see how you can say otherwise honestly. This is an MMO, not candy crush, it needs to evolve and take risks to grow.
We shouldn't be hamstrung by their circa 2000 database design issues and then be held up for more money to alleviate it. They need to become more efficient and develop solutions that actually solve problems instead of create new ones or simply push it further down the road.Most of what you've said can be summarized with data = space. Having more space = needing more $$$.
Sure it was a good idea; replete with an awful implementation, silly limitations, and was nothing more than a band-aid fix to a larger problem. I would have preferred they simply didn't waste a single iota of effort on this implementation and took another 6 months to a year to design something actually decent.The glamour dresser was a great idea, but pivoted on players paying attention to what they placed in there, as well as not being more fickle than a feline. Anyone that has placed an item into the dresser can tell you that it removes all of the battle gear stats, crafted names, HQ or NQ information. That's data saved; the first thing I said.
Do people not understand that game still has only so much space, that they have to work in, without breaking the game, as well as the costs for said space? Neither space nor the funds for the space are infinite.
I understand they're having space issues. I get it, you get it, we all get it. The thing is though, as consumers it isn't our problem. It's theirs. We shouldn't be saying, oh it's ok because of XYZ. We should be holding them accountable to make good design decisions that grow the game, instead of simply trying to maintain the game.