Lost Faith in Square-Enix as a company?

[AdamFyi]

White knighting

This term has been used so frequently that it has pretty much lost all meaning at this point lol.

Edit:
That aside, to answer your question, OP; this is pretty standard behaviour. There were similar discussions about Pay-to-Win back when the optional item shop was introduced. It also happens every time they increase the maximum limit of retainers you could hire through the Mog Station. We don’t really know how many people actually quit over these kinds of things unless they make a show about unsubbing. Even so, once their sub expires, they only have a week or two before they get restricted from posting on the forums.